Hotel Houseperson

Tru and Home2 Suites by Hilton St Louis Downtown

Hotel Houseperson

St. Louis, MO
Paid
  • Responsibilities

    We're looking for a houseperson with excellent people skills who is motivated and attentive to provide our guests with a memorable experience at our hotel. We need a multi-talented individual who can perform a variety of tasks. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. You will also make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and complete any special projects as directed by housekeeping managers. Our ideal candidate has one or more years of previous experience in a houseperson or housekeeping role, and a strong commitment to excellent customer service. If this sounds like an exciting opportunity, please apply now! Responsibilities: • Retrieve clean linens from housekeeping storage facilities and distribute them to each floor • Check all allocated floors at the start of each shift and during the day to collect garbage, soiled linen, and other items as directed by management • Anticipate, listen intently, and respond quickly to visitors' requirements to provide the best quality of service • Bring requested supplies, such as rollaway beds, cribs, and blankets, to guest rooms • Assure a clean environment in the guest rooms, corridors, lobby, and other work areas Qualifications: • Hard worker with strong time management, organizational, and communication skills • Proven customer service experience with a strong guest-focused mentality • Graduated high school, received GED or equivalent • Must have 1 or more years experience as a houseperson, housekeeper, or similar position in hospitality field • Strong knowledge of cleaning techniques and products