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General Manager

Hotel Lotus Merriam/Kansas City

General Manager

Merriam, KS
Full Time
Paid
  • Responsibilities

    Provide day-to-day leadership and direction by maximizing financial returns, driving the development of people, creating and maintaining a unique guest experience, executing on brand standards, and building awareness of the hotel and brand in the local community. Responsibilities: • Develop, implement and monitor team member succession planning to ensure future bench strength • Utilize distribution channels and technology platforms to drive revenue and maximize market share • Compile annual capital, cash flow, and sales and marketing plans to accurately project budgets and attain desired results • Lead capital projects and asset management initiatives with the corporate team to keep or increase the property’s top position • Manage finances in accordance with hotel and company policies as well as daily, monthly, and yearly cash-handling procedures • Construct programs to generate higher engagement with team members and maintain the brand service behaviors • Organize and set goals for team members and render mentoring, coaching, and regular feedback to advance performance • Have team members adhere to the Employee Handbook as well as demonstrate professionalism in behavior and looks • Possess basic computer proficiency (including Excel, Word, and E-Mail) and operations of all machines in the hotel • Impart brand knowledge by ensuring brand and corporate educational requirements are met and documented to brand standards • Conduct succession planning to guarantee that there is future management readiness • Maximize revenue and market share through the use of various distribution channels and technology resources • Establish annual cash flow, sales, marketing, and capital plans to accurately predict Qualifications: • At least 3 years of hotel management experience • Extensive knowledge of the ONQ System at the front desk • Demonstrated passion for the Hospitality Industry • Ability to be flexible and adapt to different environments • Willingness to pursue training and certifications • Bachelor's degree or higher in Hotel Management/Business Administration, along with 3 years of Front Office/Guest Service experience, including managerial experience • Proficiency in English Compensation: $60,000 - $70,000 yearly

    • Develop, implement and monitor team member succession planning to ensure future bench strength • Utilize distribution channels and technology platforms to drive revenue and maximize market share • Compile annual capital, cash flow, and sales and marketing plans to accurately project budgets and attain desired results • Lead capital projects and asset management initiatives with the corporate team to keep or increase the property’s top position • Manage finances in accordance with hotel and company policies as well as daily, monthly, and yearly cash-handling procedures • Construct programs to generate higher engagement with team members and maintain the brand service behaviors • Organize and set goals for team members and render mentoring, coaching, and regular feedback to advance performance • Have team members adhere to the Employee Handbook as well as demonstrate professionalism in behavior and looks • Possess basic computer proficiency (including Excel, Word, and E-Mail) and operations of all machines in the hotel • Impart brand knowledge by ensuring brand and corporate educational requirements are met and documented to brand standards • Conduct succession planning to guarantee that there is future management readiness • Maximize revenue and market share through the use of various distribution channels and technology resources • Establish annual cash flow, sales, marketing, and capital plans to accurately predict