Hotel Maintenance Technician - Hilton Garden Inn-New York

Hilton Garden Inn Times Square South

Hotel Maintenance Technician - Hilton Garden Inn-New York

New York, NY
Full Time
Paid
  • Responsibilities

    Line Engineer-I

    Pay Rate: $21/hr

    SUMMARY:

    The Line Engineer I supports the day-to-day maintenance of the hotel by performing basic repairs and preventative maintenance tasks. This entry-level role provides foundational experience in facilities operations and focuses on supporting guest comfort and safety.

    Key Responsibilities

    • Assist with maintenance and repair of plumbing, electrical, HVAC, and guestroom systems under supervision.
    • Respond to routine service calls in a timely and guest-friendly manner.
    • Perform daily inspections and document findings for guest rooms, public areas, and equipment.
    • Complete light tasks including bulb replacement, minor drywall repair, touch-up painting, and filter changes.
    • Keep maintenance areas and equipment organized and clean.
    • Learn and follow company safety procedures including Lockout/Tagout and PPE usage.
    • Maintain detailed logs and records of maintenance activity.
    • Ensure tools and maintenance areas are safe, secure, and organized.
    • Maintain current knowledge of applicable federal, state, and local building codes and regulations.
    • Report to work on time and in full uniform, and uphold a professional appearance and conduct in all guest and team interactions.
    • Assist in troubleshooting maintenance issues and identifying root causes,
    • Maintain accurate records of completed work, project updates, and equipment status in designated logs or software.
    • Clean, lubricate, and maintain tools and equipment; ensure proper storage after use.
    • Safeguard assigned tool pouch and equipment in accordance with engineering department standards.
    • Assist in monitoring facility systems and responding to malfunctions or emergencies in a timely, effective manner.
    • Respond to building emergencies and act quickly to protect guests, staff, and assets.
    • Restore systems to normal operations efficiently after disruptions or emergency incidents.
    • Comply with all departmental safety procedures and support an accident-free work environment.
    • Identify and immediately address any unsafe or hazardous conditions affecting guests or employees.
    • Log daily activities, work orders, and shift issues to support effective team communication.
    • Maintain cleanliness and organization in all engineering and maintenance work areas.
    • Communicate with engineering management regarding work status, required materials, and delayed tasks.
    • Reference and adhere to company Standard Operating Procedures (SOPs) as part of daily operations.
    • Comply with all policies in the M&R Employee Handbook and perform additional duties as assigned by management.

    Qualifications

    • High school diploma or equivalent preferred.
    • 0-1 year of general maintenance or facilities experience preferred.
    • Basic mechanical aptitude and familiarity with tools.
    • Ability to lift 50 lbs, climb ladders, and perform physical work.
    • Willingness to learn and follow instructions.
    • Flexibility to work nights, weekends, or holidays as needed.