🏨 Job Title: Hotel Night Auditor (11 PM – 7 AM) Location: Best Western Hartland Address: 10087 Highland Rd, Hartland, MI 48353 Job Type: Full-Time / Part-Time Shift: Overnight (11:00 PM – 7:00 AM)

About Us: Best Western Hartland is committed to delivering clean, comfortable accommodations and excellent guest service around the clock. We’re currently seeking a reliable and detail-oriented Night Auditor to join our overnight team.

Job Summary: As Night Auditor, you’ll be responsible for managing front desk operations during the night shift, preparing daily financial reports, ensuring guest satisfaction, and setting up breakfast before the morning rush.

Key Responsibilities:

Greet guests and assist with check-ins, check-outs, and overnight requests

Accurately audit and balance daily hotel transactions and reports

Ensure all guest charges are correctly posted

Prepare management reports for the next day

Set up and prepare the continental breakfast area by 6:00 AM

Maintain a clean and welcoming front desk and lobby area

Handle guest concerns and security issues promptly and professionally

Qualifications:

Previous hotel or customer service experience preferred

Basic math and computer skills; attention to detail is a must

Ability to work independently and stay alert during overnight hours

Strong communication and customer service skills

Dependable and punctual

Familiarity with hotel systems (PMS) is a plus