The Night Auditor is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay which can include multitasking, and performing the following duties in a manner that reflects our property’s vision, mission, and core values. Responsibilities: • Resolve guest concerns by collaborating with appropriate departments to ensure satisfaction. • Perform basic maintenance or housekeeping tasks when needed to maintain guest comfort. • Process payments, generate invoices, and reconcile transactions at the end of each shift. • Welcome and assist guests with check-ins, check-outs, and room assignments, ensuring a positive first impression. • Prepare and distribute nightly reports, ensuring accurate financial and operational records. Qualifications: • Experience in hospitality is preferred but not required—we welcome applicants at all experience levels. • Proficiency in internet software and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint). • Physical ability to stand, walk, and lift up to 25 pounds as needed. • Strong customer service skills with a guest-focused approach. • Reasonable accommodations can be made for individuals with disabilities to perform the essential functions of the job. Compensation: $17 hourly
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