Hotel Night Auditor

Hampton Inn - Jacksonville - Downtown-I-95

Hotel Night Auditor

Jacksonville, FL
Paid
  • Responsibilities

    Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Responsibilities: • Provide exceptional service to all hotel guests during their stay • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Perform additional bookkeeping, administrative, and accounting procedures as required Qualifications: • Outstanding communication skills and excellent customer service skills are required • Requires a flexible schedule that allows for overnight shift hours • Must be computer proficient; experience with accounting or reservation software is a bonus • Experience in the hospitality industry or guest services is preferred, but not required • Some college is preferred but a high school diploma or equivalent is required Compensation: 16.00 - 16.00 hourly