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Hotel Night Auditor

Hilton Garden Inn Center City Philadelphia

Hotel Night Auditor

Philadelphia, PA
Paid
  • Responsibilities

    Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Part-time. Responsibilities: • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Make sure every hotel guest has a pleasant stay • Perform additional bookkeeping, administrative, and accounting procedures as required • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages Qualifications: • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required • High school diploma or equivalent required; some college preferred • Great communications. and excellent customer service skills are required • Proficiency with computers is required; experience with reservation and accounting software is desired • Overnight shift; requires flexible hours