Hotel Night Auditor

Holiday Inn Express Kansas City Downtown

Hotel Night Auditor

Kansas City, MO
Paid
  • Responsibilities

    Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Responsibilities: • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process • Provide exceptional service to all hotel guests during their stay • Process additional administrative, bookkeeping. and accounting procedures as required • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager Qualifications: • Diploma or equivalent from high school is required; some college is desired • Flexible overnight hours are required • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required • Proficiency with computers is required; experience with reservation and accounting software is desired • Outstanding communication skills and excellent customer service skills are required Compensation: $15 - $18 hourly