Hotel Night Auditor

Holiday Inn Express & Suites Palm Coast - I-95

Hotel Night Auditor

palm coast, FL
Paid
  • Responsibilities

    We are seeking a dedicated and detail-oriented Night Auditor to serve as the first point of contact for guests and ensure a seamless overnight guest experience. This role involves multitasking across various aspects of a guest’s stay, from check-ins and reservations to balancing financial reports, while upholding our property’s vision, mission, and core values. This position is ideal for individuals who enjoy working overnight and thrive in a guest-focused environment. If you’re ready to contribute to a welcoming and professional atmosphere, we’d love to hear from you! Responsibilities: • Respond to and resolve guest concerns promptly by working with the appropriate departments. • Prepare and distribute end-of-day reports, ensuring accurate accounting records. • Assist with reservations via phone, email, or in person, including group bookings. • Process payments, generate invoices, and reconcile transactions at the end of each shift. • Perform basic maintenance, housekeeping, or laundry tasks to address immediate guest needs. Qualifications: • Proven customer service experience with a strong guest-focused mentality • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint • Hospitality experience preferred but not required—applicants at all experience levels are welcome. • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Physical ability to stand, walk, and lift up to 25 pounds as needed. Compensation: $14 - $15 yearly