Hotel Night Auditor

Home2 Suites and Tru by Hilton

Hotel Night Auditor

Flagstaff, AZ
Full Time
Paid
  • Responsibilities

    Hotel Night Auditor, Home2 Suites and Tru by Hilton Flagstaff

    Join a 2025 USA Today Top Workplace Winner! Starting at $19.00/hour, experienced candidates may qualify for a higher wage Must be available to work Sunday thru Thursday 11pm-7am

    All shifts are overnight shifts. Our friendly and attentive Hotel Night Auditor is committed to going the extra mile to deliver high-quality service to our guests while performing nightly balancing duties, daily paperwork and shift reports related to the property's business transactions. How do I make an impact on my team?

    Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations ensuring accuracy of the property's financial and accounting records

    Greet and interact with guests in a warm, friendly and professional manner

    Provide highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs

    Promptly handle guest service requests and guest complaints to meet and exceed guest expectations

    Make reservations, check-in and check-out guests, process payments

    Perform tasks such as answering phones, maintain a cash drawer, operate office equipment

    Ensure guest and property safety by knowing all safety, security and emergency procedures

    Why You’ll Love Working Here

    The Hotel Night Auditor position is more than a job, it’s a path to a fulfilling adventure, one that you direct and we guide, A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility.

    We take great pride in the inclusive environment we’ve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Home2 Suites and Tru by Hilton Flagstaff .

    What does success look like in this role?

    Ability to work overnight from 11:00 p.m. until 7:00 a.m.

    Understanding of general accounting practices and ability to compile facts and figures

    Strong oral and written communication and interpersonal skills

    Motivated to maintain excellent customer service reputation

    Strong attention to detail, organization and follow-up abilities

    Ability to be patient and creatively problem solve

    What Will You Get At NCG Hospitality? The Home2 Suites and Tru by Hilton Flagstaff is proudly managed by NCG Hospitality, an award winning, family-owned third generation busines and leader in the ownership, development, and operations of over 30 premier hospitality properties.

    Career Development

    Personalized career pathing and skill development

    Leadership and mentorship programs

    Educational and certification reimbursement

    Team Member Perks

    Worldwide hotel discounts and free stays at NCG Hospitality managed hotels

    Catch of the Day – earn bonuses for going above and beyond to support team and guests

    Everyone Sells – earn cash for bringing in business to our properties

    Paid Volunteer hours – Earn money for community service

    Health & Wellness Benefits

    Medical, dental, and vision plans

    Paid sick time and Paid Time Off

    Virtual telehealth access and employee assistance resources

    Monthly health and fitness reimbursement programs

    Financial Support

    Same-day pay options

    Referral bonus – earn cash for bringing great team members

    401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%

    Ready To Grow With Us?

    Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality.

    NCG Hospitality is proud to be an Equal Opportunity Employer.