Hotel Night Auditor - Part-Time
About Us: Join our IHG-branded property and become part of a hospitality team that takes pride in delivering exceptional guest experiences. We’re looking for a dependable and customer-focused Night Auditor to join our team on a part-time basis. Position Overview: As a Night Auditor, you will serve as the Manager on Duty during overnight hours, ensuring smooth hotel operations, safety, and guest satisfaction. This role combines front desk responsibilities, nightly audit tasks, and light housekeeping duties to maintain our high standards throughout the night. Qualifications: • Previous hotel front desk or Night Auditor experience preferred • Experience with Opera PMS and IHG systems strongly preferred, but willing to train the right candidate • Strong attention to detail and organizational skills • Excellent communication and customer service abilities • Ability to work independently and make sound decisions as the Manager on Duty Responsibilities: • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process • Make sure every hotel guest has a pleasant stay • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager • Complete additional bookkeeping, administrative, and accounting procedures as requested Qualifications: • Diploma or equivalent from high school is required; some college is desired • Proficiency with computers is required; experience with reservation and accounting software is desired • Great communications. and excellent customer service skills are required • Experience in the hospitality industry or guest services is preferred, but not required • Requires a flexible schedule that allows for overnight shift hours Compensation: $17 per hour
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