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Hotel Night Auditor

The Crowne Plaza Memphis Downtown

Hotel Night Auditor

Memphis, TN
Paid
  • Responsibilities

    Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Responsibilities: • Provide exceptional service to all hotel guests during their stay • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process • Complete additional bookkeeping, administrative, and accounting procedures as requested • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required Qualifications: • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required • Proficiency with computers is required; experience with reservation and accounting software is desired • Some college is preferred but a high school diploma or equivalent is required • Great communications. and excellent customer service skills are required • Requires a flexible schedule that allows for overnight shift hours Compensation: $18 per hour