Hotel Sales Administrator

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DOUBLETREE BY HILTON ANN ARBOR NORTH

Hotel Sales Administrator

Ann Arbor, MI
Full Time
Paid
  • Responsibilities

    We are seeking a detail-oriented and customer-focused professional to support our sales team in a fast-paced hospitality environment. This role is ideal for someone who enjoys organization, communication, and coordinating the behind-the-scenes details that help create a seamless client experience.

    Responsibilities

    • Provide administrative support to the sales team in managing daily operations and client communications.
    • Prepare proposals, contracts, correspondence, and reports with accuracy and professionalism.
    • Maintain and update customer records, booking information, and sales files in internal systems.
    • Respond to inquiries from prospective and existing clients in a timely and courteous manner.
    • Assist with coordinating site visits, meetings, and group bookings as needed.
    • Support the preparation of sales presentations, promotional materials, and event-related documents.
    • Track sales activity, follow up on leads, and help ensure deadlines and commitments are met.
    • Collaborate with other departments to help deliver a smooth client experience and resolve issues efficiently.

    Qualifications

    • Previous administrative experience in hospitality, sales, or a related environment is preferred.
    • Strong written and verbal communication skills.
    • Excellent organizational skills and attention to detail.
    • Ability to manage multiple tasks and priorities in a dynamic setting.
    • Proficiency with Microsoft Office or similar business software.
    • Experience using CRM, reservation, or property management systems is an advantage.
    • Professional, approachable, and service-oriented attitude.

    Preferred Skills

    • Ability to work independently while also supporting a collaborative team.
    • Comfort interacting with clients, vendors, and internal stakeholders.
    • Problem-solving mindset and a proactive approach to daily tasks.
    • Understanding of hotel operations, group sales, or event coordination.

    What We Offer

    • A supportive and team-oriented workplace.
    • Opportunity to build experience in hospitality sales and client service.
    • Exposure to a dynamic environment with room for growth and development.

    If you are organized, professional, and enjoy supporting sales efforts in a guest-focused setting, we encourage you to apply.