Hotel Valet

Crowne Plaza Knoxville

Hotel Valet

Knoxville, TN
Paid
  • Responsibilities

    We’re hiring for an enthusiastic, hardworking bell attendant committed to providing our guests with an exceptional stay at our hotel. You’ll meet and greet guests when they arrive and leave, bring luggage to guest rooms, support the front desk staff, and assist guests as needed to ensure that when they leave, they’re already looking forward to their next stay. Job seekers should be reliable, responsible, and take pride in a job well done. If this sounds like you, apply now! Responsibilities: • Respond to guest requests and perform other duties as assigned such as taking dry cleaning, delivering room service, and checking luggage for storage • Assist with guest luggage and carry items to their room on bell carts in a safe and professional manner • Attend to guests when they arrive and leave the hotel • Keep the bell desk neat and tidy at all times • Ensure no guest is left unattended by supporting the front desk staff with check-in and service requests Guest Services • Greet guests upon arrival and departure with a friendly and professional demeanor • Assist guests with luggage to and from guest rooms • Provide information about hotel amenities, services, and local attractions • Escort guests to rooms and explain room features when needed Valet Services • Safely park and retrieve guest vehicles promptly • Maintain accurate records of vehicle information and keys • Ensure vehicles are handled with care and according to company standards • Monitor the valet area to ensure safety and organization Operations Support • Maintain the cleanliness and organization of the lobby, entrance, and valet areas • Assist front desk and concierge teams as needed • Respond promptly to guest requests and inquiries • Handle guest concerns with professionalism and escalate when necessary • Valet guests cars Qualifications: • 1 year of previous experience as a bell attendant, concierge, or similar position in customer service • A high school diploma or equivalent such as a GED is required • Ability to lift over 25 pounds and stand for long periods • Applicants must have excellent communication and customer service skills • Flexible work schedule with availability to work on weekends and holidays Valid driver’s license with a clean driving record Ability to drive manual and automatic vehicles preferred Strong customer service and communication skills Ability to work in a fast-paced environment and remain calm under pressure Must be able to lift over 25 pounds and stand for long periods Ability to work outdoors in various weather conditions Schedule Requirements: Must be available to work flexible hours, including nights, weekends, and holidays Compensation: $15 - $15.50 hourly

    • Guest Services • Greet guests upon arrival and departure with a friendly and professional demeanor • Assist guests with luggage to and from guest rooms • Provide information about hotel amenities, services, and local attractions • Escort guests to rooms and explain room features when neededValet Services • Safely park and retrieve guest vehicles promptly • Maintain accurate records of vehicle information and keys • Ensure vehicles are handled with care and according to company standards • Monitor the valet area to ensure safety and organizationOperations Support • Maintain the cleanliness and organization of the lobby, entrance, and valet areas • Assist front desk and concierge teams as needed • Respond promptly to guest requests and inquiries • Handle guest concerns with professionalism and escalate when necessary • Valet guests cars