Hotel lobby attendant (AC & Element Miami DT- Hotel)

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AC Element Brickell

Hotel lobby attendant (AC & Element Miami DT- Hotel)

Miami, FL
Full Time
Paid
  • Responsibilities

    Hotel Lobby Attendant (Housekeeping Department)

    AC & Element Miami DT. 33130

    Are you passionate about providing exceptional guest experiences? Join our team as a Hotel Lobby Attendant, where you will play a pivotal role in ensuring our guests feel welcomed and attended to from the moment they step into our establishment.

    Key Responsibilities:

    • Lobby Maintenance: Thoroughly clean and maintain all hotel lobby areas, including dusting all surfaces, vacuuming carpets and rugs, wiping down furniture and fixtures, cleaning windows and glass doors, and emptying trash receptacles.
    • Public Restroom Sanitation: Ensure the cleanliness and sanitation of all public restrooms by cleaning sinks and toilets, sweeping and mopping floors, replenishing supplies (soap, paper towels, toilet paper), and removing trash.
    • Pool Area Upkeep: Maintain the cleanliness and orderliness of the pool area, including replenishing guest supplies, removing all trash, cleaning glass windows and doors, and wiping down tables and all surfaces.
    • Fitness Center Cleaning: Ensure the cleanliness of the exercise room by cleaning all mirrors, wiping down exercise equipment, removing trash, vacuuming floors, and cleaning glass doors.
    • Guest Room and Laundry Assistance: Assist Room Attendants with cleaning guest rooms and support the laundry department with tasks as needed.
    • Administrative and Front Office Cleaning: Perform general cleaning duties in administrative offices and Front Office areas, including removing all trash, vacuuming carpets, and sweeping and mopping non-carpeted floors.
    • Associate Area Cleaning: Maintain the cleanliness of the Associate break room by dusting surfaces, vacuuming floors, wiping down tables and appliances, cleaning windows, and emptying trash receptacles.
    • Guest Service: Accommodate guest special requests courteously and efficiently.
    • Safety and Security: Adhere to all established safety and security procedures and rules.
    • Emergency Preparedness: Be knowledgeable of hotel emergency procedures and able to act accordingly.
    • Reliability and Attendance: Comply with all attendance rules and maintain regular and reliable work availability

    Qualifications:

    - High school diploma or equivalent preferred.
    - Excellent communication and interpersonal skills.
    - Strong attention to detail and organizational abilities.
    - Ability to remain calm and professional in a fast-paced environment.
    - Previous experience in customer service or hospitality is a plus.
    - Must be able to stand for extended periods and lift light to moderate weights.

    We offer:

    - Competitive pay and potential for tips.
    - Opportunity for growth within a reputable hotel chain.
    - Access to hotel amenities and employee discounts.
    - Comprehensive training and support from a dedicated team.

    Join us and contribute to a memorable guest experience where you are at the heart of hospitality excellence. Apply today to become a valued Hotel Lobby Attendant at our esteemed hotel.