Job Description

HOTEL RESERVATION SALES AND CUSTOMER SERVICE REPRESENTATIVE WANTED FOR FULL OR SERIOUS PART-TIME POSITION – WORK FROM HOME!

Please read carefully!

WHO WE ARE

HotelGuides.com is an online travel agency based near Charleston, South Carolina.

We have been in business on the web since 2002, and we have booked more than 5 million reservations.

We sell hundreds of thousands of hotel reservations every year.

WHO WE NEED

You must live in the Charleston, SC area and be able to work a minimum of 20 hours per week

You must be able to work a mix of all shifts, including days, nights and weekends

You must have solid customer service, computer skills and fast and dependable Internet service

You must be comfortable working online and via phone

You must be able to work comfortably with computers and various software applications, e.g., email, text editors, file transfer programs, spreadsheets, etc., and have the ability to learn new applications on your own when needed.

You must be able to consistently process data with a high degree of accuracy, efficiency, and attention to detail

Call center and/or hotel experience is not a must but it is a big plus

YOU MUST BE ABLE TO ...

Check your ego at the door and be a strong team player

You must be able to follow directions, learn new tasks quickly, and work well with others (no drama!), as you will interact with hoteliers, guests, and other HotelGuides.com staff on a regular basis. You must be comfortable working online for long periods of time.

This is a fun job but requires critical thinking skills and the ability to multi-task and the discipline to succeed while working from home.

COMPENSATION

Pay starts at $15 per hour. Further pay increases, benefits, including health insurance if working full-time, and other perks may follow after an evaluation and trial period.

HOW TO APPLY

To reply to this position, please do as follows:

E-mail your resume, and include your telephone number and best time(s) to call along with a brief description explaining why you think you would be a good fit at HotelGuides.com. Send your resume as an attachment. Please be sure to follow these instructions carefully.

Use the following subject line: Customer service representative for full or serious part-time position – work from home!

We want to hire someone now but please do not respond if you're not seriously interested or qualified. This is a great gig for the right person, with some growth potential, but it's not a cakewalk. We're looking for someone who takes great pride in whatever they do, i.e., someone who consistently puts their best foot forward.

Please send resume and cover letter to SERVICE@HOTELGUIDES.COM

Please, only one response per candidate.

RESPONSE

We will only respond to most appropriate respondents. Please do not take this personally, We're looking for someone very specific for the long haul. Thanks!