Benefits:

Competitive salary

Employee discounts

Flexible schedule

Free food & snacks

Opportunity for advancement

Key Responsibilities

Manager Responsibilities

Supervise and support staff during assigned shifts.

Ensure all IHOP operational, safety, and sanitation standards are followed.

Monitor guest satisfaction and resolve issues promptly and professionally.

Assist with training new employees, reinforcing proper procedures and service standards.

Oversee cash handling, register operations, and end-of-shift reports as needed.

Coordinate with kitchen staff to maintain timely and accurate order flow.

Maintain cleanliness, organization, and readiness of dining, service, and entry areas.

Help enforce labor, food cost, and waste-control practices during shifts.

Server Responsibilities

Greet guests promptly and provide friendly, attentive table service.

Accurately record food and beverage orders and deliver them in a timely manner.

Maintain knowledge of menu items, promotions, and specials.

Handle guest payments, operate the POS system, and follow cash-handling procedures.

Keep dining areas clean, stocked, and properly set.

Refill beverages, check on guest satisfaction, and provide an overall welcoming dining experience.

Follow all sanitation, food safety, and personal hygiene standards.

Qualifications

Previous restaurant experience required; supervisory experience preferred.

Strong communication, leadership, and customer service skills.

Ability to multitask and stay organized in a fast-paced environment.

Ability to stand, walk, and carry trays or supplies for extended periods.

Must meet local age requirements for serving food and handling POS systems.

Flexible availability, including weekends and holidays.

Key Competencies

Leadership & coaching

Guest service excellence

Problem solving & conflict resolution

Teamwork & communication

Attention to detail

Reliability and professionalism