Job Title: House Manager – Group Home
Position Summary
The House Manager oversees the daily operations of the group home, ensuring residents receive high-quality care in a safe, supportive, and homelike environment. This role involves supervising direct care staff, coordinating services for residents, maintaining regulatory compliance, managing household operations, and fostering a positive atmosphere that promotes dignity, independence, and quality of life.
Key Responsibilities
Ensure residents’ daily needs (personal hygiene, nutrition, medication assistance, recreational activities) are met in alignment with individual care plans.
Monitor residents’ health and behaviors, communicate concerns promptly to medical professionals, family members, and case managers as appropriate.
Advocate for residents’ rights and quality of life.
Hire, train, schedule, and supervise direct care staff, ensuring adequate staffing levels and performance according to agency standards.
Conduct regular staff meetings, coaching, and evaluations.
Provide in-service training on agency policies, emergency procedures, and care protocols.
Maintain compliance with all applicable federal, state, and local licensing requirements (e.g., health and safety, Medicaid waiver, documentation standards).
Oversee completion and accuracy of daily logs, medication administration records (MARs), incident reports, and other required documentation.
Prepare for and participate in inspections, audits, and licensing reviews.
Manage household budget, approve purchases, and ensure proper inventory of food, supplies, and equipment.
Ensure that the home is clean, safe, and well-maintained. Coordinate with maintenance personnel or contractors for repairs.
Develop weekly menus that meet nutritional guidelines and residents’ preferences.
Serve as the primary point of contact for families, guardians, case managers, healthcare providers, and other external partners.
Attend and contribute to care plan meetings and interdisciplinary team conferences.
Coordinate residents’ medical appointments and transportation.
Ensure staff and residents are trained on fire drills, emergency evacuations, and first aid procedures.
Respond promptly to emergencies, including medical incidents, behavioral crises, and environmental hazards.
Qualifications
Education & Experience
High school diploma or GED required; associate’s or bachelor’s degree in social services, human services, nursing, or related field preferred.
Minimum of 2-3 years of experience in residential care, group home management, or related setting.
Prior supervisory or leadership experience strongly preferred.
Certifications & Licenses
Current CPR and First Aid certification (or willingness to obtain upon hire).
Medication administration training per state regulations.
Valid driver’s license with acceptable driving record.
Knowledge, Skills & Abilities
Knowledge of state licensing and Medicaid waiver regulations governing group homes.
Strong leadership and staff development skills.
Excellent communication and interpersonal abilities to interact with residents, families, and professionals.
Ability to maintain detailed records and handle confidential information with discretion.
Compassionate, patient, and committed to person-centered care.
Proficient in basic computer applications (word processing, email, care management software).
Physical Requirements
Ability to lift up to 50 lbs, assist with resident transfers, bend, squat, and stand for extended periods.
Capacity to respond to emergencies quickly.
Work Environment
Primary work setting is the group home; occasional off-site trips for appointments or errands.
On-call responsibilities may be required, including after-hours support in emergencies.
Reporting & Supervision
Reports directly to the Program Director or Administrator.
Directly supervises Direct Support Professionals / Caregivers.
Performance Indicators
Compliance with state and federal regulations.
Resident satisfaction and safety.
Staff retention and performance.
Audit and licensing results.