Job Summary:

In addition to general housekeeping tasks the housekeeper duties in a hotel or similar environment will include:

clean corridors, lobbies, stairways, as well as guest rooms

organize work schedule from the room status list, arrivals and departures

distribute linen, towels and room supplies using wheeled carts or by hand

restock room supplies such as drinking glasses, soaps, shampoos, writing supplies, mini bar

replace dirty linens with clean items

inspect and turn mattresses regularly

store all dirty laundry in line with company policy

monitor guest laundry bags

replace laundry bags and slips

check all appliances in rooms are in working order

realign furniture and amenities according to prescribed layout

respond to guest queries and requests

respond to calls for housekeeping problems such as spills, broken glasses

deliver any requested housekeeping items to guest rooms

remove room service items

organize and restock cart at the end of the shift

ensure confidentiality and security of guest rooms

follow all company safety and security procedures

report any maintenance issues or safety hazards

observe and report damage of hotel property