Job Description

Reporting to the Housekeeping Leadership, responsibilities and essential job functions include but are not limited to the following:

Responsibilities

• Consistently offer professional, friendly and engaging service
• Coordinate and provide administrative support to all areas of the Housekeeping department
• Work closely with all departments within the Rooms Division, communicating day to day updates and changes
• Oversee the day-to-day operation of the Housekeeping office
• Maintain all employee records within the Housekeeping department
• Follow department policies, procedures and service standards
• Follow all safety policies
• Other duties as assigned
• Maintain the security of all room keys and locks to various cabinets and drawers
• Ensures all guest requests are addressed and provided on a timely manner
• Ensures housekeeping guest amenities and supplies are well stocked

What is in it for you:

• Paid time off
• Medical, Dental and Vision Insurance, 401K
• Complimentary shift meal
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and Educational Assistance for further development
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Proficient in Microsoft Office Applications
• Knowledge in the use of Opera will be an advantage
• Excellent communications skills
• Able to multi-task and work under pressure
• Organized and highly detailed

Physical Demands

This position requires:

• Constant sitting throughout shift

Required Education and Experience

• One (1) year experience in Administrative support preferred

Additional Information

Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

**Our commitment to Diversity & Inclusion: **
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V