Job Description

The Houseperson is responsible for supplying the Room Attendant with clean linens, maintaining the floor, and performing any assigned projects given by management, while adhering to company standards.

• Approach all encounters with guests and employees in a friendly, service oriented manner.
• Maintain regular attendance in compliance with Fairmont Standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag while working.
• Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations.
• Check daily assignments/ daily duties.
• Gather all cleaning supplies and return them daily. Complete all assigned cleaning duties in designated areas.
• Vacuum floors in public areas.
• Thoroughly clean and restock all closets per 8 hour shift.
• Maintain clean service areas at all times.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set up.
• Remove all trash and dirty linen from guest floors.
• Report all lost and found items to housekeeping supervisor immediately.
• Keep all hallways, public areas, and closets clean, neat, swept and vacuumed.
• Clear ash urns.
• Remove gum, wall spots, and floor spots with appropriate chemicals.
• Wipe glass, pictures, windows, and public telephone areas.
• Clean public restrooms and replace products.
• Report all guest borrowed items (irons, boards, hair dryers, etc.) to House person for safe return back to Housekeeping.
• Report any maintenance items immediately to supervisor or office coordinator.
• Empty/ restock housekeeping carts per 8 hour shift.
• Perform any requests given by management.

Qualifications

• High school diploma and /or experience in a hotel or related field preferred.
• Long hours sometimes may be required.
• Medium work – Exerting up to 50 pounds of force occasionally, and /or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests.
• AM shifts are regular but occassionaly, PM and overnight shift may be required.

Additional Information

Our commitment to Diversity & Inclusion:

• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
• The starting rate of pay is $26.95 USD per hour.