Housekeeping Manager

Best Western Plus Dubuque

Housekeeping Manager

Dubuque, IA
Full Time
Paid
  • Responsibilities

    The Housekeeping Supervisor position will oversee daily housekeeping activities while providing direct support to the Executive Housekeeper. Key Responsibilities Supervision & Daily Operations • Supervise when needed • Conduct regular inspections of guest rooms, public spaces, and service areas • Monitor cleanliness, safety, and hygiene standards • Assist in maintaining inventory and ordering supplies or equipment Assistant to the Executive Housekeeper • Support the Executive Housekeeper with projects when needed. • Help prepare reports and documentation for department • Participate in meetings and help implement new procedures, policies, or improvements. • Step in to oversee the department in the Executive Housekeeper’s absence. Guest & Team Relations • Respond to guest concerns promptly and professionally. • Foster a positive team culture that emphasizes accountability and service excellence. • Communicate with other departments to coordinate cleaning schedules and special requests. What We Offer • Competitive pay • Health and dental benefits (if applicable) • Paid time off • Opportunities for growth • A supportive, team-focused work environment • Weekly bonus • Discounts and incentive programs We’re looking for candidates with hospitality experience who truly enjoy their work and are committed to delivering an outstanding guest experience. Supervisory experience is required. If this sounds like you and you love creating clean, welcoming spaces, we’d love to hear from you! Qualifications: • Must have a high school diploma or the equivalent (GED) • Prior housekeeping experience required; supervisory or lead role experience preferred. • Strong leadership, communication, organizational skills PLUS strong customer service. • Ability to support administrative tasks and work closely with department leadership. • Weekends availability a must • Working knowledge of cleaning and safety procedures. • Ability to lift, bend, stand, and perform housekeeping tasks as needed.