Job Description

Step into the forefront of hospitality as our Housekeeping Manager, where your meticulous eye for detail and leadership skills will ensure impeccable cleanliness and guest satisfaction. Leading our housekeeping team, you'll orchestrate a symphony of cleanliness, setting the stage for memorable guest experiences and elevating our establishment's reputation for excellence.

• Supervise and lead the housekeeping staff, including hiring, training, scheduling, and performance management, to ensure efficient and effective operations.
• Maintain high standards of cleanliness and hygiene throughout the property, conducting inspections and implementing procedures to uphold cleanliness standards.
• Manage housekeeping supplies and equipment, including ordering, stocking, and inventory control, to ensure adequate supplies for daily operations.
• Address guest concerns or complaints related to housekeeping services promptly and professionally, ensuring guest satisfaction and resolving issues promptly.
• Develop and manage the housekeeping department budget, monitoring expenses, labor costs, and purchasing to optimize efficiency and meet financial goals.

Qualifications

Your Skills and Qualifications:

• Previous luxury Hotel experience required, Rooms leadership an asset

• Computer literate in Microsoft Window applications required, and OPERA PMS advantageous

• University/College degree in a related discipline an asset

• Proven experience with collective bargaining agreements

• Excellent communication and organizational skills

• Strong interpersonal and problem solving abilities

• Highly responsible and reliable

• Ability to work cohesively as part of a team

• Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shifts. May occasionally exert up to 30 pounds lift, carry, push, pull or otherwise move objects.

Additional Information

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shifts.
• Exerting up to 50 pounds of force occasionally, and /or up to 25 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects

Visa Requirements: Must have proof of valid U.S. work authorization.

Our Commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

Why Work for Accor?

We are far more than a worldwide leader. We welcome you are you are and you can find the job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor! #IND-HP

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