Job Description
interviewing, hiring, training, scheduling, coaching, counseling, and discharging.
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Monitor daily operations to ensure facilities are cleaned and maintained in accordance with company and/or departmental standards.
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Manage staff, equipment, and supply levels in alignment with business and budgetary objectives and needs.
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Prepare and analyze reports relative to the operations of the department. Make operational adjustments as appropriate.
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Ensure coordination of room status updates between the Housekeeping and Hotel departments.
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Resolve guest and employee issues and requests.
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Establish department guidelines, rules, regulations, and training programs.
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Other duties as assigned by management
Qualifications
Must be at least 21 years of age.
• High school diploma or equivalent required.
• Three (3) years of experience in hotel housekeeping operations preferred.
• Must be knowledgeable in the latest cleaning techniques, associated
chemicals and equipment, and OSHA and safety programs.
• Must be computer literate and able to effectively utilize the company’s LMS
system as well as Microsoft Office applications such as Word and Excel.
• Must have excellent organizational, communication, and customer
relations skills.
• Must be able to obtain/maintain any necessary certifications and/or
licenses as required by local gaming regulations.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.