Housekeeping Manager

Hampton Inn & Suites

Housekeeping Manager

Glendale, AZ
Full Time
Paid
  • Responsibilities

    Join our team, a 2025 USA Today Top Workplace Winner!

    Now hiring a Housekeeping Manager at the Glendale Hampton Inn & Suites.

    Why You’ll Love Working with Us The Glendale Hampton Inn & Suites is managed by NCG Hospitality, a family-owned property management company with over 45 years of proven success. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated.

    Achievements for NCG Hospitality and our portfolio of properties include:

    USA Today Top Workplace Winner 2025

    WI State Journal Top Workplace 2025

    Madison Magazine Best Places to Work 2025

    AZ Central Top Workplace 2024

    Cultural Excellence Award 2024

    Our success at NCG Hospitality stems from our Team Members who are committed to delivering extraordinary experiences for all guests, while upholding our Core Values: Growth, Fun, Trust, and Responsibility. In return, we offer our Team Members the following benefits, incentives and more.

    Professional Development:

    • Dedicated training and development with opportunities for growth

    • Educational and professional certification assistance

    Team Member Travel Perks:

    • Worldwide hotel stays starting at forty-nine dollars per night

    • Rate based on availability and property brand

    • Free night stays at NCG Hospitality hotels

    Core Benefits:

    • Paid Sick Time

    • Paid time off and anniversary day off with pay

    • Paid volunteer hours → Earn money for community service!

    • Flexible schedules

    Health and Wellness:

    • Health, Dental and Vision plans

    • Virtual telehealth services

    • Team Member Assistance Program with mental health resources

    • TeleDoc confidential counseling

    • Health and fitness monthly reimbursement program

    Financial:

    • 401(k) retirement plan

    • 100% match on the first 3% and 50% match on the next 2% of team member contributions

    • Same day pay

    • Catch Of The Day Program → Earn money for helping other team members and guests!

    • Everyone Sells → Earn money for bringing in business to our properties!

    • Referral program for team members

    • Health Savings Account

    How do I make an impact on my team?

    Our high-spirited Housekeeping Manager enjoys overseeing all housekeeping operations of the property in order to ensure that our guests receive clean and comfortable accommodations each and every stay.

    Manage housekeeping, laundry and public area staff and daily operations

    Ensure exceptional cleanliness throughout the entire property

    Ensure compliance of health and safety standards

    Develop a quality team through selection, training, development and coaching techniques and skills

    Create and maintain weekly schedules for staff

    Control all related department costs – payroll and inventories

    Perform all housekeeping related tasks including laundry, housekeeping and public areas as needed

    What does success look like in this role?

    Two or more years of housekeeping and management experience

    Motivated to maintain excellent customer service reputation

    Strong oral communication and interpersonal skills

    Strong attention to detail and excellent organizational skills

    Ability to work effectively and efficiently in a fast-paced setting

    Reliability and honesty

    Desire to contribute to a supportive and effective team

    Who is NCG Hospitality®? We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.

    As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out careers available at ncghospitality.com and join our growing team!

    NCG Hospitality is an Equal Opportunity Employer.