We are seeking a dynamic and experienced Supervisor to join our team and lead a diverse group of professionals in a fast-paced, multicultural environment. This role requires a strong leader who can supervise the team operations, ensure high-quality service delivery, and foster a collaborative and inclusive workplace culture. This position offers the opportunity to work with a vibrant team committed to excellence and innovation. If you are passionate about leadership, operational management, and thrive in challenging and rewarding environments, we encourage you to apply. Responsibilities: • Staff Management: Assign workloads, and train new or existing team members on cleaning protocols. • Quality Inspections: Routinely inspect guest rooms, corridors, and public areas to ensure they meet the hotel’s cleanliness and maintenance standards. • Inventory Control: Monitor supplies, linens, and cleaning equipment. Reorder items when stock runs low to keep carts fully equipped. • Guest Services: Address guest complaints or special requests (e.g., extra towels, specific room needs) in a professional and timely manner. • Cross-Department Coordination: Communicate with the front desk regarding room statuses (dirty vs. inspected/ready) and the maintenance team for any facility repairs. • Administrative Duties: Update room statuses in the hotel property management system (PMS), maintain attendance logs, and log lost-and-found items. The successful candidate will possess excellent organizational skills, a proactive approach to problem-solving, and the ability to motivate team members. This role is essential for bridging communication gaps between front-line staff and management and enhancing productivity, making it integral to the success of our organization. Join us and contribute to a work environment that values diversity, integrity, and high standards of customer service. (Bilingual is a benefit to this position) Qualifications: • Experience: 1–3 years of housekeeping experience, with at least 1 year in a supervisory or leadership role. • Physical Stamina: Ability to stand, walk, bend, and lift heavy items (such as linen bags) throughout a shift. • Skills: Strong organizational, leadership, and conflict-resolution skills, plus a working knowledge of hotel PMS software. • Attention to Detail: A critical eye for spotting missed details and enforcing sanitation and safety regulations. Compensation: $20 - $20.50 hourly

• Staff Management: Assign workloads, and train new or existing team members on cleaning protocols. • Quality Inspections: Routinely inspect guest rooms, corridors, and public areas to ensure they meet the hotel’s cleanliness and maintenance standards. • Inventory Control: Monitor supplies, linens, and cleaning equipment. Reorder items when stock runs low to keep carts fully equipped. • Guest Services: Address guest complaints or special requests (e.g., extra towels, specific room needs) in a professional and timely manner. • Cross-Department Coordination: Communicate with the front desk regarding room statuses (dirty vs. inspected/ready) and the maintenance team for any facility repairs. • Administrative Duties: Update room statuses in the hotel property management system (PMS), maintain attendance logs, and log lost-and-found items.The successful candidate will possess excellent organizational skills, a proactive approach to problem-solving, and the ability to motivate team members. This role is essential for bridging communication gaps between front-line staff and management and enhancing productivity, making it integral to the success of our organization. Join us and contribute to a work environment that values diversity, integrity, and high standards of customer service. (Bilingual is a benefit to this position)