Housekeeping Supervisor

Hilton Chicago Magnificent Mile

Housekeeping Supervisor

Chicago, IL
Full Time
Paid
  • Responsibilities

    The Hilton Chicago Magnificent Mile is currently hiring a Housekeeping Supervisor. Assists the executive housekeeper and assistant executive housekeeper in directing the housekeeping department to ensure clean, orderly, and attractive conditions of the establishment in accordance with corporate and franchise standards. Responsible for all aspects of the housekeeping function, including but not limited to supplies, linen, equipment, work orders, and other duties as assigned. Responsibilities: • Assists the Executive Housekeeper and Assistant Executive Housekeeper in the supervision of all housekeeping associates. Also, assists in the scheduling and training of all staff. • Acts as a liaison for the Director of Housekeeping and the Housekeeping Inspectors. • Responds to guests' requests and complaints concerning the housekeeping department. • Inspects guest rooms to ensure that the quality of work and hotel standards are maintained. • Maintains contact with the Front Desk and Sales. Approves rooms for occupancy and notifies the front desk. • Fills in for the Executive Housekeeper/ Assistant Housekeeper in his/her absence. • Assists the Executive Housekeeper/Assistant Housekeeper with monthly inventories of guest and housekeeping supplies. Also, place orders for all necessary equipment. • Maintains and issues housekeeping keys. • Ensures that staff are in adherence to hotel uniform/grooming standards at all times. • Performs other duties as assigned by management. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Extensive knowledge of hotel housekeeping techniques is a must. Compensation: $26.17 per hour

    • Assists the Executive Housekeeper and Assistant Executive Housekeeper in the supervision of all housekeeping associates. Also, assists in the scheduling and training of all staff. • Acts as a liaison for the Director of Housekeeping and the Housekeeping Inspectors. • Responds to guests' requests and complaints concerning the housekeeping department. • Inspects guest rooms to ensure that the quality of work and hotel standards are maintained. • Maintains contact with the Front Desk and Sales. Approves rooms for occupancy and notifies the front desk. • Fills in for the Executive Housekeeper/ Assistant Housekeeper in his/her absence. • Assists the Executive Housekeeper/Assistant Housekeeper with monthly inventories of guest and housekeeping supplies. Also, place orders for all necessary equipment. • Maintains and issues housekeeping keys. • Ensures that staff are in adherence to hotel uniform/grooming standards at all times. • Performs other duties as assigned by management.