A hotel housekeeping supervisor oversees the daily operations of the cleaning staff to ensure guest rooms, public spaces, and back-of-house areas meet high cleanliness and sanitation standards. They manage staff schedules, conduct room inspections, handle guest requests, and monitor supply inventory. Responsibilities: • Staff Management: Create daily shift schedules, assign tasks, and distribute room assignments. • Team Training: Onboard new staff on hotel cleaning protocols and safety standards. • Quality Inspections: Inspect guest rooms and public areas to verify they meet brand quality standards. • Inventory Control: Manage stocks of linens, cleaning supplies, and room amenities, ordering replacements as needed. • Guest Services: Promptly address and resolve guest complaints or requests regarding housekeeping services. • Maintenance Reporting: Identify maintenance issues and submit work orders to the engineering or maintenance team. • Performance Monitoring: Evaluate team performance and provide continuous coaching. Qualifications: • Experience: Previous experience as a housekeeper, room attendant, or in a lead cleaning role. • Leadership Skills: Strong ability to delegate tasks, motivate teams, and resolve conflicts. • Time Management: Excellent organizational skills to handle fast-paced hospitality environments. • Product Knowledge: Deep understanding of commercial cleaning techniques, chemicals, and safety regulations.

• Staff Management: Create daily shift schedules, assign tasks, and distribute room assignments. • Team Training: Onboard new staff on hotel cleaning protocols and safety standards. • Quality Inspections: Inspect guest rooms and public areas to verify they meet brand quality standards. • Inventory Control: Manage stocks of linens, cleaning supplies, and room amenities, ordering replacements as needed. • Guest Services: Promptly address and resolve guest complaints or requests regarding housekeeping services. • Maintenance Reporting: Identify maintenance issues and submit work orders to the engineering or maintenance team. • Performance Monitoring: Evaluate team performance and provide continuous coaching.