The Housekeeping Inspector (or Room Inspector) ensures guest rooms, suites, and public areas meet rigorous cleanliness, safety, and brand standards before guest arrival. They act as a bridge between management and housekeeping staff by training attendants, inspecting completed work, and coordinating room availability with the front desk. Responsibilities: • Room Inspections: Evaluate recently cleaned rooms (usually via a standardized multi-point checklist) to ensure bathrooms, beds, dusting, and vacuuming meet Forbes/brand quality guidelines. • Staff Oversight: Train, coach, and monitor the performance of room attendants and housekeepers, assisting in disciplinary action or performance counseling. • Maintenance & Coordination: Identify and report maintenance deficiencies (e.g., faulty HVAC units, plumbing issues) to engineering, and log room statuses in the property management system. • Supply & Inventory: Monitor housekeeping supply levels, stock linen closets, and assist with inventory counts. • Guest Relations: Assist with resolving guest complaints, handle lost and found items securely, and prepare special VIP amenities. • Cleaning Duties: Pitch in to clean rooms or complete deep-cleaning tasks when the department is short-staffed or during high-volume periods. Qualifications: • Experience: Typically 6 months to 3 years of prior housekeeping, inspecting, or hospitality experience. • Physical Demands: Ability to stand and walk for extended periods, frequently bend/stoop, and push/pull loaded housekeeping carts. Must typically be able to lift up to 25-100 lbs, depending on the property's requirements. • Soft Skills: Strong time management, engaging personality, clear communication, and proficiency with hotel management technology. • Availability: Willingness to work flexible hours, including weekends, holidays, and varied shifts to accommodate hotel operations.
• Room Inspections: Evaluate recently cleaned rooms (usually via a standardized multi-point checklist) to ensure bathrooms, beds, dusting, and vacuuming meet Forbes/brand quality guidelines. • Staff Oversight: Train, coach, and monitor the performance of room attendants and housekeepers, assisting in disciplinary action or performance counseling. • Maintenance & Coordination: Identify and report maintenance deficiencies (e.g., faulty HVAC units, plumbing issues) to engineering, and log room statuses in the property management system. • Supply & Inventory: Monitor housekeeping supply levels, stock linen closets, and assist with inventory counts. • Guest Relations: Assist with resolving guest complaints, handle lost and found items securely, and prepare special VIP amenities. • Cleaning Duties: Pitch in to clean rooms or complete deep-cleaning tasks when the department is short-staffed or during high-volume periods.