Housing Counseling Intake Specialist

Category: Social Services, Housing Counseling

Onsite: Hybrid work option is a possibility depending on circumstance.

Travel & Transportation: Travel to events and access to transportation/vehicle will be required.

MISSION: Our mission in FACE is to advance the Asian American community's participation, contribution, and influence through faith and community partnerships.

OVERVIEW: Established in 2001, FACE has fostered over 800 partners from White House to Fortune 1000 Companies. FACE serves as a light and bridge between the Asian-American community and the greater community at large: by connecting and creating private and public collaboration, maximizing the capacities of faith-based organizations and other community non profits, increasing access to resources and funds, assisting low-income individuals, and revitalizing neighborhoods. Current program examples include Stop AAPI Hate, Homeownership, Foreclosure Prevention, Youth@Work Paid Internship, C2 Leadership Institute, Lighting the Community Summit, Affordable Housing, and Research. More information can be found at www.facela.org.

OUR APPROACH: We accomplish our mission through community partnership with non-profits, churches, governmental agencies, and corporations, grant acquisition & distribution, training faith and community leaders, and assisting individuals and families in home ownership and employment training opportunities.

ROLE DESCRIPTION

DUTIES TO BE PERFORMED

Entering a client's personal details into our Client Management System (Mpactpro)

Case and session creation in Mpactpro

Checking to ensure all requested client documents and forms have been uploaded on our file sharing system (ShareFile)

Organizing all uploaded client documents and forms

Entering data from client documents onto the Housing Counseling Workbook (Excel)

Calculation of a client's annual and monthly income from client's income documentation (I.e. paystubs, tax returns, schedule Cs, year to date profit and loss statements)

REQUIRED SKILLS & EXPERIENCE

Excellent verbal and written communication skills

Excellent computer skills and proficiency in Microsoft Office suite of products

Strong interpersonal skills necessary to work effectively with a variety of people and organizations

Ability to plan, prioritize, and follow through within deadlines and case management

Attention to detail and accurate data input of client data in client tracking database

Must be able to work with minimal supervision

Passion for service and strong desire to grow

Perform other duties of similar nature or level as required

Flexible work from home options available.