Housing El Dorado is a dynamic, new non-profit on the Western Slope of El Dorado County committed to increasing affordable housing and services for our homeless neighbors. The Outreach Worker handles case files from a variety of HED Programs; We need a self-starter who is flexible to meet a variety of needs and will work to prioritize and complete the following kinds of tasks:

Travel through neighborhoods and remote areas where people experiencing homelessness are believed to reside in order to identify and make contact with Clients

Build rapport and develop relationships with Clients experiencing homelessness

Learn about and document the needs, habits, and demographics of Clients

Encourage Clients to take advantage of housing programs, shelter, and related services through motivational interviewing and other forms of trauma-informed care

Help clients enroll in mainstream benefits such as health insurance and SSI/SSDI

Help clients understand the relevant options in their search for housing or shelter

Communicate consistently with other service providers, and arrange for “warm handoffs” to providers that have relevant services

Arrange appointment scheduling, and transportation to scheduled appointments

Distribute emergency supplies: clothing, toiletries, and communication equipment

Regularly communicate with HED Case Manager, Coordinated Entry (CE), and other staff regarding participant needs

Ask clients to sign release of information forms, and with their permission, collect and report program data in electronic databases such as HMIS

Qualifications

Excellent verbal and written communication, including cultural competency skills

Willingness & ability to safely travel to and through a wide variety of neighborhoods and remote areas in our region

Demonstrated ability to work with diverse populations, including persons experiencing homelessness

Strong documentation skills, including maintenance of paper files and online data

Familiarity with and commitment to the principles and practices of Housing First, trauma-informed and participant-centered care, harm reduction, motivational interviewing, and safeguarding participant confidentiality.

Experience working on a team and being collaborative

Knowledge of community resources for households with very low income

Salary

$20/hour, up to 20 hours per week

Reports to:

Program Coordinator and Asst. Program Coordinator