Benefits:
Dental insurance
Health insurance
Paid time off
Parental leave
Training & development
Vision insurance
Housing Program Assistant - Cold Weather Shelter
United Way of Weld County
ORGANIZATION OVERVIEW
United Way of Weld County builds powerful partnerships to bring about lasting community-wide change. With the support of United Way donors, volunteers and partners, together we are building a better Weld County, one where every household has the opportunity to succeed.
OVERVIEW OF RESPONSIBLITIES
The Housing Navigation Center (HNC) is a physical location where those experiencing homelessness receive support to regain housing and those at risk of homelessness are prevented from losing their housing. As part of Weld’s Way Home, Weld County’s initiative to address and prevent homelessness, the HNC provides low barrier access to housing centered services ranging from homelessness prevention to temporary cold weather shelter.
The Cold Weather Shelter Housing Program Assistant supports the Housing Assistant team, specifically in the Day Shelter. This position is also responsible for brokering community resources with guests, general administrative tasks, and maintaining cleanliness of the shelter. The position maintains professional relationships and clear communication with guests receiving services and community agencies providing services. The position requires regular direct services and careful documentation in the Homeless Management Information System (HMIS) to track guest progress, with the goal of securing permanent housing. The person in this role will use a Housing First focus to assist in shelter operations and tasks. They will work directly with people experiencing homelessness to provide a safe, effective, and welcoming seasonal emergency shelter.
KEY RESPONSIBILITIES
Utilize trauma-informed care, person centered, and culturally competent principles when working with guests
Greet guests when they enter the HNC day shelter, ensuring that they sign in and are assisted appropriately, making necessary and appropriate community and in-house referrals and appointments
Answer phones and refer callers to appropriate in-house staff and/or community agencies, setting up appointments when necessary
Enter daily services into HMIS
Perform routine administrative tasks
De-escalate and mitigate any conflicts or concerns with guests
Monitor and maintain the day shelter space to ensure proper utilization of services for guests
Maintain the cleanliness, organization, and professionalism of the Housing Navigation Center
Assist with regular HNC operations as needed, including occasional evening hours to assist guests at the overnight cold weather shelter, and potential weekend hours in the event of expanded day shelter coverage due to extreme weather
United Way of Weld County General
Support and promote the mission, values, goals and objectives of United Way, including representing United Way in professional organizations and the community (as assigned).
Support fundraising efforts of United Way and activities that support United Way.
Support United Way annual events, disaster response, and other activities as assigned.
Participate in staff meetings and in service opportunities.
Contribute to organizational promotions including writing promotional copy, proofreading informational and campaign materials, participation in outreach, etc.
Other duties as assigned.
WORKING CONDITIONS
Frequent walking and standing on concrete and tiled floors
Brief periods of outdoor work required during winter months
Possible exposure to communicable diseases
Handling of guest contraband items including paraphernalia and weapons with proper PPE and training.
ESSENTIAL SKILLS
Excellent customer service
Phone and data entry skills
Organizational skills, detail-oriented, attention to deadlines
Self-motivated; proven excellent performance standards and quality of work
Effective interpersonal communication skills including written and one-on-one conversations
Ability to multi-task with constantly changing priorities and excellent follow-through
Ability to work independently and as a team player
Ability and desire to work with people from various backgrounds and/or limited English capabilities
EDUCATION/EXPERIENCE REQUIREMENTS
High school diploma or equivalent
POSITION STATUS
Full-time (30 hours) non-exempt
Work hours are M-F 7am-1:30pm
Pay Range: H3: 16.94-19.07
Plus .72 per hour Spanish speaking differential
Supervisory duties: None
Reports to: Lead Housing Program Assistant
Location: Greeley, CO
Eligible for remote work: No
Background check required
BENEFITS
Insurance options include voluntary medical, dental, vision, and supplemental insurance, as well as automatic life insurance, and an available FSA plan.
The leave plan includes vacation, sick, parental leave, and short-term disability.
The retirement plan is open to all employees after one year, and the employer contribution is determined by the Board of Directors.
EQUAL OPPORTUNITY EMPLOYMENT STATEMENT
United Way of Weld County is an Equal Opportunity Employer and conducts its recruitment and hiring based solely upon job-related qualifications, without regard to race, color, religion, age, sex, national origin, sexual orientation, disability or veteran status.
COMPENSTATION STATEMENT
At United Way of Weld County, we believe in fairness and equity in our hiring process. We recognize that negotiating pay can create inequality, as it often rewards the best negotiators rather than the most qualified candidates. To ensure consistency and eliminate this bias, our salary bands are based on education and experience, and we do not negotiate salary once an offer is made. The only exceptions to the offer will be based on new, relevant information regarding experience or education. Due to budget constraints, we are unable to offer compensation outside of the posted salary range. Please consider this when applying.
APPLICATION INSTRUCTIONS
Please apply on United Way of Weld County’s website at https://www.unitedway-weld.org/careers. Applications should include a resume and cover letter. Applications will be reviewed on a rolling basis until the position is filled. Bilingual and multilingual candidates encouraged to apply. All questions should be directed to Jenny Shaw, HNC Director jshaw@unitedway-weld.org . No phone calls please.