Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Summary: Under general supervision, provides programs and services to clients; monitors and evaluates programs and activities that provide additional assistance to clients beyond housing.

Essential Job Functions: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification. Shown are duties intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

· Makes referrals to clients for various social and economic needs in order to reach goals.

· Assist staff to identify and use providers of services that assist participants of HUD programs or grants.

· Identifies services providers and establishes MOU’s as needed.

· Conducts family needs assessments and monitors the retention of data in the RHA data system.

· Conducts zero income interviews with families before recertification appointments and every 6 months for those who continue to be on zero income.

· Helps with those who have special needs, or need more time during interviews, needs walk through of applications or requires home visits.

· Identifies grants for family programs and completes the grant application requirements,

· Provides reports on grant programs and status of program goals.

· Meets monthly with community organizations to discuss partnering with RHA to provide needed services to residents.

· Assures the satisfaction of customers in quality and responsiveness of services.

· Explains nature of RHA programs, procedures and services to families; maintains absolute confidentiality of work-related issues, client records and RHA information.

· Supports the relationship between RHA and the constituent population by demonstrating courteous and cooperative behavior when interacting with clients, visitors, and RHA staff.

· Enthusiastically promotes the Executive priorities for the operations of RHA.

· Performs other duties as assigned or required.

· Help identify and determine reasonable accommodations and verifies the accommodations are being used for specific purposes. Visits for accommodations once a year.

· Meet the families by being available on walk-in days and during interviews to better acquaint with the services provided.

· Research/find services that would benefit RHA families to find work, gain skills, and education, help with budgeting and financial planning.

· Help create a self sufficiency program that would provide a monetary reward for those who have succeeded in employment, skills and education and maintained employment.

· Create service plans for families and follow up.

· Partner with financial institutions to provide mortgages or help with promoting savings accounts to assist families with home ownership

Knowledge and Skills:

· Knowledge of RHA organization, operations, policies and procedures.

· Knowledge of HUD and RHA programs, grants and services standards and procedures.

· Knowledge of community programs and services.

· Knowledge of personnel rules and budgeting systems.

· Knowledge of techniques in assessing individual needs.

· Knowledge of the principles of record keeping and records management.

· Skill in accessing individual needs and providing alternatives for meeting those needs.

· Skill in establishing relationships with community service providers.

· Skill in assessing and prioritizing multiple tasks, projects and demands.

· Skill in operating a personal computer utilizing a variety of business software.

· Skill in effective communication, both verbal and written.

· Skill in interacting with people of different social, physical, economic, and ethnic backgrounds.

MINIMUM QUALIFICATIONS:

Bachelor’s degree in Sociology, Social Work or a related field, and five (5) years of social work or community services experience; OR an equivalent combination of education and experience.

Valid Texas driver's license

Must have a reliable vehicle for making house calls and attending service provider meetings and interviews.