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HubSpot Support Specialist (HubSpot Admin)

Process Pro Consulting

HubSpot Support Specialist (HubSpot Admin)

Austin, TX
Full Time
Paid
  • Responsibilities

    Job Description

    Are you the kind of person who loves solving problems, getting things done for the team, and making customers’ lives easier? We’re looking for a HubSpot Support Specialist (HubSpot Admin) to join our growing team — someone who thrives in the details, communicates clearly, and enjoys helping customers see quick, tangible results.

  • Qualifications

    Qualifications

    What You’ll Do

    You’ll work closely with both new and long-term customers to deliver fast, high-quality solutions inside HubSpot. Typical projects and responsibilities include:

    • HubSpot implementations and data migrations

    • Performing “Fractional Admin” updates — property adjustments, workflow builds, and integration reviews

    • Managing and cleaning data in Excel or Google Sheets

    • Building, testing, and activating HubSpot solutions independently

    • Participating in customer calls to share progress and insights

    • Communicating with customers via email and Slack

    • Keeping clear records — call notes, action items, and results — in our project management system

    • Supporting other team members, including Consultants, Solution Architects, and Automation Engineers

    You’ll Excel in This Role If You Have

    Experience & Background

    • Hands-on experience in Marketing and Sales Hubs (bonus: experience across multiple HubSpot Hubs)

    • Familiarity with project management tools (Asana, ClickUp, Monday, etc.)

    • 2+ years in a customer-facing role (such as CSM, AE, AM, BDR, or SDR)

    • 2+ years working in a GTM department (Marketing, Sales, or Customer Success)

    • Experience managing and manipulating data in Excel or Google Sheets

    Skills & Strengths

    • A problem-solving mindset with a knack for finding efficient solutions

    • Strong written communication — able to explain technical details simply

    • Meticulous attention to detail and data accuracy

    • A desire to learn how systems and operations work together (this role can grow!)

    Must-Haves

    To succeed in this role, you must have:

    • At least 2 years of experience in a GTM department (Marketing, Sales, or CS)

    • Hands-on HubSpot experience using Sales and Marketing Hubs (multiple HubSpot Hubs are helpful!)

    • Proven ability to communicate clearly and professionally with customers

    • A track record of identifying and solving problems independently

    • A willingness to learn and grow

    Additional Information

    If you’re someone who enjoys collaborating, thrives in fast-moving environments, and loves working inside HubSpot, we’d love to meet you.

    Apply now and help us deliver smart, scalable HubSpot solutions for our clients.

    Salary Range: $45,000 - $65,000 (DOE)

    Benefits:

    • Health, vision + dental insurance
    • 20 days of PTO
    • Standard US paid holidays
    • 2 company mental wellness days
    • Flex hours & fully remote team
    • Bonus quarterly program
    • Professional development program
    • Health and Wellness stipend
    • 401k matching (eligible after 6 months of employment)
    • Parental leave benefits
    • Short-term disability insurance benefits
    • Office equipment provided to help you do your best work (laptop, headset, monitors, etc.)
  • Compensation
    $45,000-$45,000 per year