Benefits:
Bonus based on performance
Flexible schedule
Opportunity for advancement
Training & development
SUMMARY: Directs, supervises, plans, and implements the programmatic and some administrative duties of the employed staff at The Dog House. Maintains customer relationships and works directly with the General Manager and Business Owners.
DUTIES AND RESPONSIBILITIES:
Can perform all Kennel Technician and Receptionist role responsibilities
Has a positive attitude, customer service skills and maintains a positive relationship with clients
Responsible for managing the day-to-day operations ensuring timely completion of kennel tasks
Is self-motivated and requires little to no direction managing day to day activities
Can make decisions in the best interest of The Dog House
Uses common sense when dealing with the unknown issues or daily situations that require quick decision making. i.e., staff call outs, employee dissatisfaction.
Assigns shift tasks for Kennel Technicians
Can perform all software functions including some administrative tasks
Take supply inventory
Supervises, motivates, and signs off staff training
Monitors quality of work; assuring staff conform to organizational policies and procedures and government regulations
Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance.
Coaches staff following The Dog House disciplinary policies and provides corrective action
Reports to General Manager
Must be able to collaborate with General Manager and Business Owners
SUPERVISORY RESPONSIBILITIES:
Directly supervises employees
Indirectly supervises employees
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems .
QUALIFICATIONS:
2-5 years working as a Kennel Technician or Veterinary Technician
1-5 years managing staff
Must possess a current valid driver's license
Must have reliable transportation
Job Type: Full-time
Salary: $11.00 - $15.00 per hour
Schedule:
12 hour shift
8 hour shift
Weekend availability
Supplemental pay types:
Tips
Work Location: In person