Benefits:

Bonus based on performance

Competitive salary

Dental insurance

Donation matching

Health insurance

Paid time off

Training & development

Vision insurance

Wellness resources

401(k) matching

Employee discounts

Parental leave

Under general direction and in accordance with Company policies and procedures, federal, state, and local employment laws and regulations, this important role provides a wide variety of support to the HR department and client groups in executing day-to-day human resources activities. The incumbent will work regularly with information of a highly confidential nature; and deal with diverse matters which require knowledge of Human Resources and the Company infrastructure.

Jackson Hewitt is looking for a HR Generalist to join our team to help us with onboarding, administration and reporting, employee relations, and employee experience team project support.

What you'll do here:

Assists in Employee Relations investigations including interviews, research, and writing the investigation summary.

Coach managers in handling difficult employee situations as well performance management issues including JH’s formal performance management process.

Supports with the implementation and interpretation of various HR policies, procedures, and programs.

Manage background, I9, and E-Verify compliance and tracking.

Answering employee and manager questions, creating, and distributing documents, providing customer service to management team.

Evaluates and improves employee experience of our employees.

Assists within HR department projects and initiatives as assigned.

Creates and maintains records for all employee files, manage compliance for onboarding documents.

Creates and runs regular and ad hoc reports from HRIS for local use by HR and/or the management team.

Attentive to workplace environment and addresses potential and actual issues as necessary to create and maintain a positive culture. Escalates concerns as appropriate.

Other duties as assigned.

Skills you’ll bring for success:

Bachelor’s degree in human resources strongly preferred or equivalent related business experience.

2-4 years related human resources and proven track record performing investigations.

Demonstrated experience managing multiple projects and priorities while hitting deadlines.

Strong oral and written communication skills.

Strong leadership and interpersonal skills.

What you’ll get if you join us:

Competitive Salary + Bonus

Unlimited Paid Time Off + 11 Paid Holidays

401k + Match

Medical, Dental, and Vision

Pet Insurance

Company Celebrations and Appreciation Events

Fast-paced, innovative culture with an open and collaborative environment

Ample opportunity to develop core and new skillsets and have a stake in your own success

Freedom to create your best work and make a visible impact on the organization

Opportunities for advancement within the organization

Flexible work from home options available.

PTIN Certification: Yes

Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

CANDIDATE ACKNOWLEDGEMENT:

Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.

I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.

I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.

By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.

By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.