Job Description

The Human Resource Business Partner (HRBP) will work on-site in our high-performance, non-union, CDC located in Greer, South Carolina. This role partners closely with the CDC Manager and Value Stream Leaders in a FAA-regulated electronic repair environment. The HRBP ensures operational excellence, a positive workplace and compliance with all HR policies. If you thrive in a fast-paced, hands-on environment and enjoy driving Human Resource initiatives that directly impact the production workforce, this role is for you.

_ Essential Functions_

Strategic HR Partnership

• Serve as the primary HR contact for the location’s CDC Operations Manager and value stream management team.
• Partner and lead with site leader to lead annual headcount planning for warehouse associates, reach-truck drivers, electronic repair technicians, and electronic assemblers supporting FAA customer requirements.
• Responsible for day-to-day management of third-party time systems for the production workforce, including (but not limited to), staffing, conducting initial interviews, processing payroll (weekly payroll), and coordination of all activities.
• Ensure compliance with labor laws, safety regulations, and internal HR policies.
• Drive retention strategies specifically tailored to warehouse and technical talent, including stay interviews and targeted skill-based retention programs.
• Support continuous improvement initiatives including 5S, Lean projects, Kaizen workshops, and safety-focused performance programs.
• Analyze HR metrics (turnover, absenteeism) and recommend actionable solutions.
• Function as main point of contact for the site related to leave administration, accommodation requirements, workers compensation and legal topics. Administer the accommodation and return-to-work processes (work restrictions, medical documentation, light-duty assignments)

Employee Relations & Culture

• Promote a culture of safety, accountability, and continuous improvement by developing culture-building initiatives for warehouse and technical associates, including recognition programs, shift-based engagement, and safety-first campaigns.
• Maintain a stable, positive work environment, by addressing employee concerns before escalating.
• Conduct regular floor-level walk-arounds to maintain visibility with hourly warehouse associates and repair technicians, ensuring open communication channels.
• Lead conflict resolution, attendance coaching, disciplinary action processes, and follow-up.
• Offer support to the management team on employee-related issues, performance management, and policy interpretation, and conflict resolution.
• Conduct investigations and ensure consistent application of policies and corrective actions.

Talent Management

• Oversee full life cycle recruitment and hiring for warehouse positions (picking, packing, reach-truck operations), technical repair roles, and salaried site leadership.
• Partner closely with Operations, Supply Chain, and Quality to ensure staffing aligns with production volumes, customer SLAs, and repair center throughput.
• Manage relationships with staffing partners (MAU or others), ensuring fill-rate performance, quality of hire, and compliance with service contracts.
• Lead succession planning for shift supervisors, group leads, and emerging leaders in both warehouse and repair environments.
• Lead onboarding and new hire orientation for new hires.

Training & Development

• Support certification and skills-based training for reach-truck operators, repair technicians, and assemblers performing FAA-related work.
• Maintain skills matrices for each functional area and support cross-training to improve operational agility and reduce labor gaps.
• Partner with Facility lead to ensure safety, operations, and quality teams adhere to safety measures of the location.

Change Management – Additional Responsibilities

• Support transitions during process changes, technology upgrades, equipment rollouts, or warehouse layout redesigns.
• Lead communication strategies during seasonal peaks, shift model changes, or large hiring surges.
• Provide project-ready HR support during new customer onboarding, new product introduction (NPI), or expansions in FAA repair capability.

Qualifications

• Bachelor’s degree in human resources, Business Administration, or related field.
• 7+ years of HR experience, preferably in logistics, manufacturing, distribution, or other hourly workforce environments.
• Excellent communication and critical thinking skills.
• Ability to create presentations with meaningful HR content for site leader.
• Strong ability to apply conflict resolution practices across the business.
• Strong knowledge of employment law, HR best practices, and employee relations.
• Ability to work on-site in a fast-paced plant environment.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification is preferred.
• Experience with HRIS systems (e.g., ADP, Workforce Manager and iHCM) preferred.
• Systems savvy and ability to pick up new technology quickly.
• Bilingual (English/Spanish) is a plus.
• Must be able to occasionally lift and carry materials or equipment for up to 25 pounds (e.g., product samples, marketing materials) for events or demonstrations.
• Ability to work in a standard office environment, including extended periods of sitting, computer use, and video conferencing.
• On occasion, ability to maintain a flexible schedule to accommodate global business needs, including early morning or late evenings for calls with international teams.

Additional Information

The U.S. base salary range for this position is determined based on several factors, including, but not limited to, work experience, current skills and job knowledge, complexity of the role, job location, and more.

At Keenfinity we don’t just build innovative solutions — we shape a smarter, more connected world through technology. We value different backgrounds, ideas, and experiences and we’re committed to growing, learning, and celebrating success as one team. Everyone is welcome here — we foster an environment where everyone is respected, valued, and encouraged to be their authentic self.

Keenfinity is an equal opportunity employer, offering equal opportunities for all. We welcome applications from people with disabilities and can offer support, if needed. When everyone has a chance to contribute, we all do better. All of your information will be kept confidential according to EEO guidelines.