Human Resource and Credentialing Specialist

NJ PEDIATRIC NEUROSCIENCE INSTITUTE

Human Resource and Credentialing Specialist

Morristown, NJ
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Dental insurance

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    Position Title: Human Resource and Credentialing Specialist

    Location: New Jersey Pediatric Neuroscience Institute (NJPNI) – Morristown, NJ Reports To: Chief Operating Officer

    Position Summary

    The Human Resources Director will provide strategic and operational HR leadership for a rapidly expanding pediatric neuroscience practice. This role supports a multidisciplinary practice ensuring that the organization attracts, retains, and develops highly skilled professionals dedicated to delivering exceptional care to children and their families. The HR Director plays a critical role in promoting a culture of collaboration, compassion, compliance, and excellence in a highly specialized clinical environment.

    Key Responsibilities

    Strategic HR Planning and Leadership

    Develops HR strategies to support the practice’s growth trajectory, including expanding our multidisciplinary teams at all NJPNI locations.

    Partner with Administration and clinical directors to forecast staffing needs and develop workforce planning models aligned with patient volume and service demands.

    Lead change management initiatives associated with scaling operations, technology adoption and team restructuring.

    Recruitment, Credentialing & Onboarding

    Oversee full cycle recruiting for specialized clinical roles (e.g., physician, licensed providers, medical assistance, ancillary staff).

    Manage credentialing and re-credentialing workflows for physicians and licensed providers; coordinate with hospitals and insurers as needed.

    Build strong relationships with medical schools, residency programs, and pediatric specialty organizations to create a pipeline of candidates.

    Ensure a seamless onboarding process tailored to the unique requirements of pediatric neuroscience services, including technology training, patient-safety protocols and team integration.

    Employee Relations & Performance Culture

    Serve as a trusted HR partner to the leadership and staff, supporting our positive, family-centered culture.

    Facilitate conflict resolution and provide guidance on workplace concerns with sensitivity to the stresses of pediatric care environments.

    Assess employee performance issues and determine appropriate disciplinary actions in alignment with practice policies, ensuring consistency, fairness, and thorough documentation.

    Implement performance review systems that encourage collaboration, clinical excellence and professional growth.

    Compensation, Benefits & Payroll Coordination

    Evaluate compensation models for specialized clinical providers and benchmark competitive salary structures to attract top pediatric neuroscience talent.

    · Oversee benefits administration and collaborate with finance on payroll accuracy, cost management, and employee inquiries.

    · Completes payroll and all payroll activities bi-weekly and as needed

    Culture Building & Employee Engagement

    Work with Administration to lead initiatives that foster a warm, mission-driven, family-friendly environment, while supporting the emotional resilience of staff who work with complex pediatric cases.

    Support team-building events, peer-recognition programs, and formal channels for feedback and suggestions.

    Conduct engagement surveys and develop action plans focused on teamwork, communication, safety, and quality.

    Required Qualifications

    Bachelor’s degree in human resources, Healthcare Administration, Business, or related field.

    5+ years of progressive HR experience, preferably in a healthcare or pediatric specialty setting.

    Strong understanding of employment law, healthcare compliance, and credentialing.

    Demonstrated skill in recruitment for clinical and administrative healthcare roles.

    Strong proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and comfort with learning new software systems.

    Excellent written and verbal communication skills.

    Exceptional organizational skills with the ability to manage multiple projects and deadlines.

    Excellent communication, interpersonal, and conflict-resolution abilities.

    Ability to maintain strict confidentiality and handle sensitive information with discretion.

    Experience in a medical office or hospital environment.

    Preferred:

    HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP).

    Experience in pediatrics, neurology, or specialty practice.

    Knowledge of HRIS platforms and medical credentialing systems.

    Background supporting multidisciplinary teams in a fast-growing practice or hospital environment.

    Work Environment & Physical Requirements

    Standard office environment within a medical practice.

    Frequent use of computers and telephones.

    Occasional lifting of files, office supplies, or equipment (up to 20 lbs).

    Compensation: We provide 401(K) matching and life insurance as well as vision, dental and medical benefits. Salary range: $80,000 - $100,000

    NJPNI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.