Benefits:

Training & development

AEIC Case Management LLC is seeking a professional, dependable, and detail-oriented Part-Time Administrative Assistant to support our daily operations. This role is key to ensuring timely communication with clients, staff, and community partners. The Administrative Assistant will manage client correspondence, assist with scheduling, and help connect clients with community resources by contacting outside agencies on their behalf.

Client Communication

Send, monitor, and respond to client emails in a timely and professional manner.

Assist clients with completing and submitting required documentation (intake forms, authorizations, insurance information, etc.).

Follow up with clients regarding upcoming appointments, reminders, or missing paperwork.

Community & Resource Coordination

Contact community providers, agencies, and organizations on behalf of clients to obtain information, schedule services, or confirm resources.

Maintain accurate records of communication between AEIC, clients, and community entities.

Support case managers by assisting with outreach to housing, medical, educational, and social service providers.

Administrative Support

Schedule and confirm appointments using Microsoft Outlook and Bookings.

Maintain accurate records in electronic systems.

Assist with internal staff communications and reminders.

Provide support for agency projects, events, and trainings as needed.

Qualifications

High School Diploma required; some college preferred.

Prior administrative experience, preferably in healthcare, case management, or social services.

Strong written and verbal communication skills.

Proficiency with Microsoft Office (Outlook, Teams, Word, Excel) and comfort with electronic record systems.

Ability to manage confidential information and adhere to HIPAA standards.

Self-motivated and able to work independently with minimal supervision.

Bilingual in English and Spanish strongly preferred.

Position Details

Employment Type: Part-Time, W-2 employee

Starting Pay Rate: $10.00 per hour

Hours: Approximately 25 hours per week, schedule to be determined with supervisor

Work Environment: Primarily remote with occasional in-office support as needed

Reports To: CEO/Program Director

Flexible work from home options available.