Skyway Behavioral Health is an innovative behavioral health center that goes beyond the treatment of psychiatric symptoms to address underlying biological, behavioral, and psychosocial causes of psychiatric disorders. Our belief is that maladaptive coping strategies are adopted by patients for survival. While adaptive at one time or in specific ways, these coping strategies are now preventing patients from living the life they want to live. Our treatments teach patients new skills that enable them to serve as their own behavioral therapists- thereby helping them to maintain recovery and generalize skills to their home environments.
At Skyway, we provide a fully immersive, intensive, whole-person experience that covers everything from neuroscience to nutrition. We believe that the path to recovery from traumatic stress requires a focus that encompasses not just symptom management but also the treatment of underlying individual, systemic, developmental, and familial traumas. We use leading-edge, specialized, evidence-based treatment modalities to help our patients address the trauma and pain behind their behaviors and diagnoses – thereby empowering them to make lasting changes in their lives.
Our team has extensive clinical and leadership experience in the areas of traumatic stress, eating disorders, mood disorders, and personality disorders/pathology. At Skyway, we are committed to building a culture and team that cares for one another such that we may care for our families, communities, and clients. At Skyway, we believe that recovery is not only possible but also attainable for all patients.
Role Description
Human Resources Coordinator reports to the Director of Human Resources and serves as a resource for Skyway staff, Executive Leadership, and company vendors; facilitating a drive toward achieving departmental objectives related to personnel, building company culture, and compliance.
A critical role element of the Skyway mission is to ensure that all team members, even those not providing direct clinical care, know and believe they can change and improve patient’s lives; and when serving with integrity and in alignment with the Skyway Mission, we create a reverberating positive impact on the patients.
Essential Functions/Core Responsibilities
• Support HR administration to ensure departmental operations maintain alignment with the company’s mission, vision, and values.
• Ensures that Skyway personnel files and records remain confidential, up to date and accurate.
• Assists in completing ongoing audits of personnel records.
• Champions company culture by organizing social, team building, and intramural events.
• Attends culture committee and focus group meetings; shaping a positive employee experience.
• Creates employee surveys and gathers results; communicates findings to appropriate staff.
• Conducts ongoing “stay” interviews with current staff, as well as “exit” interviews for outgoing staff. Records and tracks feedback, identifying trends and reporting findings to Leadership.
• Assists in the recruitment, interviewing, and hiring of new staff.
• Coordinates initial onboarding of new hires; verifying professional licensure, ensuring completion of pre-employment screenings, and building orientation schedules.
• Facilitates new hire orientation and provides guidance for new hires through training schedule, ensuring all orientation requirements are completed and recorded.
• Under the guidance of Leadership Team, supports delivery and facilitation of ongoing training opportunities for Skyway staff.
• Answers questions for staff related to benefits, payroll, and employee total rewards.
• Serves as a backup for processing payroll as needed.
• Assists with maintenance of company HR information (HRIS), learning management (LMS) & performance management (PMS) systems.
• Follows up with Skyway staff on the timely completion of annual performance reviews and competency evaluations.
• Remains up-to-date with current industry trends, topics, and practices related to HR.
• Ensures compliance with all applicable local, state, federal regulations, and guidelines.
• Perform other duties as assigned.
Minimum Requirements
• 1+ years of experience in a Human Resources or Administrative support role.
• Minimum High school education/GED, preferred Bachelor’s degree or higher.
• Proficiency in Microsoft products (Word, Outlook, Excel) and Adobe
• Comfortability with Applicant Tracking Systems (ATS), Human Resource Information Systems (HRIS), Learning Management Systems (LMS) and Performance Management Systems (PMS).
• Exceptional organization skills, reliable and timely.
• Proactive in a fast paced environment.
• Excellent communication skills that are clear and respectful of other’s perspectives.
• Reliable form of transportation to work.
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Additional Preferred Skills
• 2+ years of experience in Human Resources or Administrative support role.
• Bachelor’s degree or higher majoring in Communications, Human Resource Management, Business Administration, Psychology, or Sociology.
• Has the ability to attain SHRM-CP, SHRM-SCP certification or equivalent.
• Understanding of labor relations and employment law/regulations, budget management.
• Has the ability to adapt to working both remote and in-person at multiple worksite locations.
• Familiarity with EHR systems.
• A passion for business ethics, coaching, mentorship, and team-development.
• Ability to work independently as needed, recognizes the need for support and demonstrates the willingness to ask for help.
• Someone who embodies Skyway values:
o Embraces the whole person.
o Commits to innovative research-based programs.
o Believes we are better together.
o Celebrates expressions of diversity.
o Believes in service and supporting our communities.
o Views leadership as a privilege to elevate others to their highest potential.
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Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and taste or smell. The employee is occasionally required to walk and climb or balance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
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Benefits:
• Medical benefits - Blue Cross Blue Shield of Illinois
• Dental benefits - Blue Cross Blue Shield of Illinois
• Vision benefits - Blue Cross Blue Shield of Illinois
• Short & Long Term Disability - Blue Cross Blue Shield of Illinois
• 401K Safe Harbor Match- TransAmerica
• PTO
• Paid sick time
• Regular clinical supervision
• Collaborative professional growth development
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions and outside weather conditions. The noise level in the work environment is usually moderate. Work hours may vary in this leadership role and may require responding to phone calls from direct reports during off hours.
Skyway Behavioral Health is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
We celebrate diversity and are committed to creating an inclusive environment for all employees.