Reports To: COO

Employment Type: Full-Time

Location: On-site

POSITION SUMMARY

The Human Resources Generalist – Luxury Healthcare is responsible for overseeing full-cycle recruitment, HR operations, training and development, and regulatory compliance within a high-end healthcare environment. This role plays a critical part in maintaining exceptional professional standards, ensuring regulatory compliance (including HIPAA and OSHA), and supporting a refined, patient-centered culture aligned with a luxury brand experience.

KEY RESPONSIBILITIES

Recruitment & Onboarding

• Manage full-cycle recruitment for clinical, administrative, and leadership roles

• Partner with leadership to understand staffing needs while maintaining brand-aligned hiring standards

• Coordinate onboarding for new hires, including credentialing support, background checks, compliance documentation, and systems access

• Ensure all new hires complete required healthcare trainings prior to patient interaction

HR Operations & Employee Relations

• Serve as a trusted point of contact for employee relations and HR guidance

• Administer HR policies, procedures, and employee handbook standards

• Support performance management, corrective action, and documentation

• Coach managers on employee relations and policy enforcement

• Maintain accurate and confidential employee records

Training & Development

• Coordinate onboarding and ongoing training programs

• Track training, certifications, and licensure

• Support professional development initiatives

• Ensure training aligns with luxury patient experience standards

Compliance, HIPAA & OSHA Oversight

• Ensure compliance with employment and healthcare regulations

• Oversee HIPAA compliance training and documentation

• Ensure OSHA compliance, safety training, and incident reporting

• Maintain audit readiness and compliance records

• Support audits and regulatory inspections

Payroll, Benefits & Leave Administration

• Support payroll coordination and timekeeping accuracy

• Assist with benefits administration and leaves of absence

• Ensure wage-and-hour compliance

Reporting & Metrics

• Prepare HR and compliance reports

• Track recruiting, turnover, and training metrics

• Identify risks and recommend improvements

QUALIFICATIONS

• Bachelor’s degree preferred

• 3–5+ years HR Generalist experience in healthcare or regulated environments

• Strong knowledge of HIPAA, OSHA, and employment law

• Experience with full-cycle recruiting

• High level of discretion and professionalism

• Proficiency with HRIS and office software

SUCCESS IN THIS ROLE

• Seamless hiring and onboarding

• Full HIPAA and OSHA compliance

• Well-trained, professional staff

• Minimal compliance risk

• Strong leadership support and reporting