DESCRIPTION:

Assist with the delivery of all Human Resource area duties. Responsible for the day-to day management of HR operations, which means manage the administration of policies, procedures, practices, and all disciplines of Human Resources: Recruitment, Benefits, Performance Management, Employee Relations, Training and Development, Employee Engagement, and Compensation. Will serve as the front-line connection to all Resort and Tribal Team Members.

RESPONSIBILITIES:

Provide excellent Guest Service to guests, internal and external, through active guest engagement and positive attitude.

Compiles, maintains, and reviews logs, reports, and statistical records and ensures that the most efficient recordkeeping methods are used.

Operates computer system for entering and retrieving information.

Assists Benefits and HR as necessary in a variety of recordkeeping functions, including, note taking, data entry, and auditing of policy and procedures of such practices.

Advises Managers and supervisors about the steps in the progressive discipline process.

Provides necessary education and materials to managers and team members including workshops, manuals, and employee handbooks.

Manages the identification and completion of open position requisitions. Ensures all positions are posted according to the Resort policies.

Ensures that all applicants meet minimum qualifications. Manages the recruitment and selection process for all positions.

Helps to maintain employee turnover reports. Ensures employee documentation is completed accurately and completely, maintains employee HR files and documents.

Ensures that strict confidentiality is kept in all matters relating to protected employee information. Keeps emotions under control, remains open to ideas.

Provides Benefit Orientation to Eligible Employees

Assist with Employee Benefits Enrollment

Assist with Employee Benefit Termination

Provides day-to-day Benefits Administration Services. Assist employees with any claim issues.

Administer disability and workers compensation claims.

Development of an employee-oriented company culture that emphasizes quality, continuous improvement, and high performance.

Maintains Effective Department Communication

Continuous Professional Development

Maintain secretarial duties i.e.: answering phones, emails, faxes.

Talks informally with organization personnel and when asked attends meetings of managers, supervisors, and work units.

Due to the dynamic Casino Environment from time to time, we require employees to be flexible and assume other responsibilities assigned by management.

MINIMUM QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/ or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High School Diploma or GED

Knowledge of Record Keeping and Filing

Proficient with Microsoft Word and Excel software programs

Knowledge of Database Management

One (1) year experience in Customer Service

Valid Driver’s license

On occasion, must be able to work variable shifts, including nights, weekends, and holidays.

Must pass background checks and other pre-employment screenings.

PREFERRED QUALIFICATIONS:

Knowledge of Federal, State and Local Laws

Knowledge of HIPAA Compliance Requirements

Knowledge of Employment Law