Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Tuition assistance
Vision insurance
Human Resources Generalist – Talent
Department: Human Resources Location: Northampton, with required travel to other ServiceNet offices throughout Western Massachusetts Full-Time Starting Pay: $22/hr
Position Overview
ServiceNet is looking for a collaborative and detail-oriented HR Generalist – Talent to support our evolving HR and hiring operations. This role plays a key part in helping new hires transition smoothly into the organization, while also supporting broader HR processes such as job documentation, administrative support, and recruitment coordination. If you enjoy working in a fast-paced, people-centered environment and are looking for an opportunity to grow within a mission-driven organization, we’d love to hear from you.
Key Responsibilities
Onboarding Support & Integration
Contribute to a smooth onboarding experience for new hires through coordination, documentation, and process support.
Participate in follow-up conversations and feedback loops to support new employee adjustment.
Help refine and update onboarding tools and materials as needed.
Job Documentation & Posting Coordination
Assist in maintaining job descriptions and role-related documents in collaboration with managers and leadership.
Provide support in developing and revising job postings to meet changing needs.
Recruitment Assistance
Support recruitment efforts by helping to screen and coordinate interview logistics.
Help ensure candidate communications are timely and consistent with organizational standards.
Team & Community Engagement
Represent the organization at community and recruitment events as needed.
Support efforts to develop relationships with local organizations and talent partners.
General HR Administration
Assist with maintaining employee records and ensuring data accuracy in HR systems.
Provide administrative support for HR-related projects and communications.
Contribute to a collaborative HR team culture by supporting shared responsibilities.
Qualifications
Associate’s degree in HR, Business, or related field preferred; equivalent experience considered.
1-3 years of experience in HR, onboarding, or recruiting support.
Familiarity with HR/ATS systems and employment practices.
Strong interpersonal and communication skills.
Organized and able to manage multiple tasks with attention to detail.
Comfortable working both independently and in a team environment.
Willingness to travel within Massachusetts as needed.
Benefits:
Generous time-off package.
Comprehensive health and dental insurance plans.
403(B)-retirement plan, with employer matching.
Long-term disability benefits; paid life insurance.
Advancement opportunities; tuition assistance; and several more benefit options.
Paid orientation and trainings.
Tuition assistance and career advancement opportunities.
About ServiceNet
ServiceNet is a compassionate non-profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.
Want to learn more about ServiceNet? https://www.servicenet.org/
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.