Human Resources Manager (Department Development & Operations)
Job Description
The Human Resources Manager (Department Development & Operations) is responsible for establishing, implementing, and leading the Human Resources function for the Housing Authority. This position will work alongside the executive team to build the HR department from the ground up, including development of policies, procedures, compliance systems, and employee programs, and will transition into ongoing management of all HR operations.
Key Responsibilities
HR Department Development
Design, develop, and implement the Authority’s HR infrastructure, including policies, procedures, and standard operating practices
Create and maintain a comprehensive employee handbook
Establish onboarding, performance management, disciplinary, and offboarding processes
Develop and standardize job descriptions across all departments
Compliance & Risk Management
Ensure compliance with all applicable federal, state, and local employment laws and regulations
Maintain personnel records in accordance with legal and audit requirements
Develop and enforce policies related to EEO, FLSA, FMLA, ADA, and other employment regulations
Support audit readiness and respond to regulatory or funding agency requirements
Recruitment & Talent Management
Lead recruitment, selection, and hiring processes for all positions
Develop workforce planning strategies aligned with organizational needs
Implement structured onboarding and employee retention initiatives
Employee Relations
Serve as the primary point of contact for employee relations matters
Conduct workplace investigations and recommend appropriate resolutions
Provide guidance to supervisors on performance management and disciplinary actions
Promote a professional, equitable, and productive work environment
Compensation & Benefits Administration
Assist in the development and administration of compensation structures and salary ranges
Coordinate employee benefits programs and vendor relationships
Ensure accurate and consistent application of pay and benefits policies
Strategic & Administrative Support
Advise leadership on HR best practices, organizational development, and workforce strategy
Prepare reports and maintain HR metrics to support decision-making
Support leadership in aligning HR functions with organizational goals
Qualifications
Minimum Qualifications
Bachelor’s degree in Human Resources, Business Administration, or a related field
Minimum of 5 years of progressively responsible HR experience
Demonstrated experience in multiple HR functional areas (recruitment, employee relations, compliance, etc.)
Strong knowledge of employment laws and HR best practices
Excellent organizational, communication, and problem-solving skills
Preferred Qualifications
Experience in public sector, housing authority, or government environment
Experience building or significantly improving HR systems or processes
Professional certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR
Additional Information
Work Environment
This position operates in a professional office environment and may require occasional attendance at meetings, training sessions, or agency events.
Additional Information
This position is responsible for establishing the Housing Authority’s HR function from the ground up. The ideal candidate will be a self-starter capable of working independently, building systems, and providing strategic and operational HR leadership.
All your information will be kept confidential according to EEO guidelines.