KPS Global® recently expanded its capabilities with the acquisition of SRC Refrigeration®, a Michigan‑based manufacturer of walk‑in coolers and freezers. This addition strengthens our Midwest presence and enhances our product portfolio, bringing us to six strategically located manufacturing facilities nationwide.

As the industry’s largest provider of insulated panel systems for custom walk‑ins and a trusted partner for food retail, industrial, and scientific markets, KPS Global has set the standard for more than 75 years. Our team of experts delivers innovative cold‑storage and controlled‑environment solutions tailored to customers’ needs. At KPS Global, we value people who drive positive change. Join a modern, collaborative culture where creativity, innovation, and hard work are recognized and rewarded. KPS Global is privately held and part of the Viessmann Generations Group, with more than 850 employees nationwide.

SRC Refrigeration® is currently seeking a Human Resources Manager to join our team! We are looking for a self-motivated individual who will be responsible for administering and managing all Human Resources activities including Benefits Administration, Payroll Processing, Employee Engagement and other daily activities of the Human Resources The ideal candidate will have previous experience in a manufacturing environment, be organized, motivated, detail-oriented and driven. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated ability to execute a strategy.

Core Responsibilities:

• Recruits, interviews, hires, and trains new staff in the department.
• Oversees the daily workflow of the department.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy.
• Partners with the local operations leadership to understand and execute the organization’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Provides support and guidance to management staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
• Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for non-exempt roles; collaborates with departmental managers to understand skills and competencies required for openings.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Creates learning and development programs and initiatives that provide internal development opportunities for employees.
• Oversees employee disciplinary meetings, terminations, and investigations.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Performs other duties as assigned.

Safety Responsibilities

• Lead site safety initiatives, including new hire orientation, annual training, and first responder coordination
• Support incident reporting, tracking, and compliance efforts to maintain accurate safety records and drive continuous improvement
• Partner with leadership to facilitate safety communications, committee activities, and ongoing risk prevention efforts
• Serve as a liaison for work related injuries, coordinating with employees, leadership, and medical providers
• Support environmental and safety programs, including audits, inspections, and proper handling of hazardous materials

Note: This is not intended to be an all-inclusive list of responsibilities and duties may vary based on business needs.

Required Skills

Required Experience

• Bachelor’s degree in Business Administration, Human Resources, or equivalent
• Minimum of 3 years of Human Resources or related work experience
• Knowledge of the general principles and practices of human resources
• PHR or SHRM-CP certification required. PHR-CA required
• Remote HR experience preferred
• Ability to earn the confidence and trust of others by delivering on commitments and demonstrating high standards of ethical conduct
• Demonstrated project planning and management skills
• Ability to use diplomacy and tact in confrontational situations
• The ability to handle multiple projects simultaneously, in a fast-paced environment
• The capability to exercise independent judgment while problem-solving
• Comfortable with a fast-paced, deadline-driven environment. Must be able to demonstrate speed, flexibility, adaptability, and ability to work under pressure
• Excellent communication skills and experience working with stakeholders
• Strong prioritization skills, while being dynamic and agile
• Work well independently with minimal supervision and can manage multiple priorities
• Flexible in a dynamically changing environment
• Ability to maintain confidentiality of personnel records/information.
• Must be able to manage competing demands, accept criticism and constructive feedback while being extremely flexible and adaptable.

PHYSICAL REQUIREMENTS

The office environment is a cubicle/desk setting with low to moderate noise. Ability to sit for long periods of time, listen, and converse clearly via telephone and email. A high volume of data-entry (4 or more hours a day). Ability to operate general office equipment (i.e. phone, computer, copy, fax, scan). Position may require overnight travel.

Your Qualifications/What You Will Bring

• Proven experience leading, supervising, or managing a technology or customer support team of similar size and in a similar-sized work environment.

• Excellent interpersonal skills as necessary to work effectively with people at all levels at WH.

• Exceptional oral and written communication skills as necessary to translate complex technical information to a non-technical audience.

• Strong conceptual knowledge of software and hardware configurations and software applications.

• Demonstrate ability to prioritize work and complete assigned tasks and projects in a timely manner.

• Good understanding of the business needs of the Firm and the role Deskside Support plays in supporting those ends.

• Demonstrated ability to effectively use PC-based word processing, on-line technology, database, presentation, and spreadsheet software currently in use at WH.

• Clear articulation of activity, solutions, and business needs in electronic format, such as email. Familiarity with issue & request tracking in a service management tool.

• Demonstrated ability to provide face-to-face, telephone and email support.

• Excellent project management and organizational skills, including the ability to work effectively with little supervision in an atmosphere of multiple projects, shifting priorities, and deadline pressure.

• Excellent analytical skills, including the ability to compile, review, and determine logical conclusions or recommendations based on data and information, which is varied in content and format.