Benefits:

401(k) matching

Dental insurance

Health insurance

Vision insurance

Summary

The Manager of Human Resources will ensure that all SERVPRO employees are supported in the fulfillment of their company obligations and career goals. The HR Manager will be a member of the senior leadership team and is expected to contribute to all aspects of the business by providing leadership with strategic thinking around HR and Human Capital Management. This role will serve as the primary subject matter expert in all things related to employees and the employee experience and will be responsible for all recruiting functions and new hire onboarding for all office locations.

Primary Responsibilities

Ensure and maintain compliant employment files and records accuracy

Ensure accurate completion and filing of onboarding paperwork (e.g. W-4, I-9, Direct Deposit, etc.)

Manage and solve complex employee relations issues

Identify HR trends that could affect organizational objectives and/or operational goals

Interpret appropriate laws and policies and advise management and franchise employees

Keep an accurate commission spreadsheet and commissions calculations

Oversee W-2 with reconciliation and year-end processing

Answer employee payroll, benefits, and basic HR questions

Manage HR administrative support to senior leadership and franchise employees

Fulfill all hiring needs through a comprehensive and robust recruiting program including participating in career fairs

Provide day-to-day performance management guidance (e.g., retention, coaching, career development, disciplinary actions, etc.)

Contribute to 90-day and annual reviews with all franchise employees

Track and administer the FMLA program and leave according to company policy

Oversee payroll accuracy including timecards, labor allocations, and wage garnishments

Calculate and process per diem, travel pay, and travel pay overtime as necessary

Work with accounting on any payroll related issues

Plan, direct, and supervise all activities relating to the administration and maintenance of payroll

Develop, implement, and manage benefits programs in a manner that ensures cost effectiveness, market competitiveness, and internal equity among employees

Perform other job duties as assigned

Special Projects:

Re-evaluating performance incentive program

Implementing employee mentorship program

Developing video training material for employee and vendor onboarding

Enhancing recruiting processes for employees and subcontractors

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.