Job Description

Company Description

REF19105Z

Have you ever walked down an aisle in your local retailor and wondered why your favorite beverage or food product moved or why the signage changed? At NielsenIQ, we work with U.S. retailers and manufacturers to help them understand their consumers, and to optimize their business down every aisle. Every day brings a new challenge working in an extremely fast paced, ever evolving, competitive retail landscape.

On the NIELSENIQ SPECTRA COE Team you will work face-to-face with key manufacture and retail clients as well as NielsenIQ client teams to educate and consult on the Spectra solutions. This team prides itself on being the center of excellence for Spectra product knowledge and how it can help our clients see value.

Job Description

When you join NIQ, you’re signing up for an experience that requires autonomy, flexibility, curiosity, and passion. As a Spectra COE Client Manager, you will:

• Create and provide helpful training that highlights how Spectra can solve client business issues
• Contribute to a library of best practices
• Help lead Spectra Subject Matter Expert internal certification training. Upskilling NielsenIQ associates helps them provide better solution for their clients.
• Independently complete analyses using Spectra and or Spectra Strategic Insights (SSI) to develop results that drive client outcomes
• Identify potential revenue opportunities or leads and consult with Sales when needed.
• Ability to work cross-functionally with internal stakeholders to identify and advise our clients on solutions for their business.

Qualifications

• Bachelor's Degree Required
• Knowledge and use of SPECTRA AND/OR SSI TOOLS
• Strong analytical aptitude, naturally curious and lifelong learner. Experience with SYNDICATED DATA is a plus
• Experience utilizing multiple and COMPLEX DATA SETS through problem solving and proven project management skills
• Experience in client service environment and ability to develop, maintain and GROW CLIENT RELATIONSHIPS
• Project management skills and ability to manage multiple priorities in complex situations
• Skillfully communicate and work collaboratively with internal & external teams
• Strong sense of autonomy, urgency, and accountability to delight clients
• RETAIL OR MANUFACTURING background experience (Retail Merchandising, Category Management, Operations, etc.)
• Highly Proficient in MICROSOFT OFFICe software
• Ability to TRAIN SOFTWARE in person or through video meetings
• Positive attitude and works well with and contributes to a team

Additional Information

All your information will be kept confidential according to EEO guidelines.

ABOUT NIELSENIQ 

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.  We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit WWW.NIQ.COM.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.