Job Description JOB SCOPE The Video on Demand (VOD) Tier 4 Operations Intern will primarily focus on operational performance data analysis with intent to quickly identify improvement opportunities & deploy automation solutions to address without human intervention. DUTIES AND RESPONSIBILITIES

• Daily outage review and data collection
• Identify performance trends & outage drivers utilizing analytics technologies
• Work with Sr Engineers to determine key performance focus areas
• Determine automation design options
• Present problem statements & design options to automate
• Work with Sr Engineers to deploy automation solutions
• Document solution & supporting processes
• Provide team overview & training as needed

BASIC / MINIMUM QUALIFICATIONS

• Bachelor's degree (or pursuing) - Computer Science, Information Systems, Software Engineering or equivalent technical field or work experience
• Ability to & interest in quickly learning appropriate level of Video on Demand technology with intent of applying learned skills to drive operational efficiencies through data analytics & automations
• Knowledge of data analytics / automations methodologies & available tools to support
• Presentation skills & working experience with Microsoft Suite (Excel, Powerpoint, Word)

ADDITIONAL SKILLS AND REQUIREMENTS

• Understanding and / or working experience with multiple analytics technologies such as Predictive analytics, Data structures, Big Data,Data Warehousing,Cloud Computing, Databases (ex. SQL, mySQL), Splunk
• Understanding and / or working experience with multiple automations technologies such as Scripting & Development tools (Shell Script, Python, Chef, GIT), Ansible (Redhat),VMWare, Kubernetes and / or Containerization