Job Description JOB SCOPE Works closely with network engineering and technical operations staff as security threats and vulnerabilities are detected and coordinates the response to contain and mitigate the threat to Charter’s network. Coordinates the incident response process for network security operations and communicates event status to leadership. DUTIES AND RESPONSIBILITIES

• Responsible for engineering activities that monitor, detect and alert on potential security threats and vulnerabilities to the company's telecommunications and signal processing hardware, software and electrical systems.
• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Monitors security dashboard alerts to identify and respond to security events.
• Monitors and communicates threat intelligence from various resources that is relevant to Charter’s networks and systems.
• Coordinates the implementation of security counter-measures with the appropriate organizations.
• Performs vulnerability and configuration management scans and communicates results to system owners for remediation.
• Participates in the response to cyber incidents by gathering data and artifacts relevant to the event.
• Provides production support to security systems and tools used by Network Security Operations.
• Ensures compliance with security standards, policies and procedures.
• Adheres to industry specific local, state, and federal regulations, as applicable.

BASIC / MINIMUM QUALIFICATIONS

• Bachelor's Degree in Computer Science, Engineering or related field, and/or equivalent work experience
• Minimum one (1) years engineering work experience
• Minimum one (1) years of IT/network experience
• Minimum one (1) years of Information security operations
• Must be able to work the following schedule: 4x10s weekdays

ADDITIONAL JOB QUALIFICATIONS

• Ability to read, write, speak and understand the English language.
• Must be able to communicate by phone, in-person and writing in a clear, straight-forward, and professional manner with employees, customers and suppliers.
• Knowledge of network and system security vulnerabilities and exploits.
• Must understand what is required to prevent security exploits, how to detect security attacks and anomalies and how to respond to security incidents and intrusions.
• Basic knowledge of forensic methodologies and best practices to investigate intrusions, preserve evidence and coordinate a unified security response.
• Experience in managing information security events and incidents.
• Ability to work across functional boundaries, build consensus and drive results.
• Must be a problem solver, able to balance competing priorities, have a strong process orientation and be able to manage through complexity and rapid change.
• Security certifications, such as; Network+, Security+, CCNA Security, Linux+.

PREFERRED QUALIFICATIONS

• Botnet and Denial of Service detection and remediation
• Ethical hacking and penetration testing
• Security Information and Event Management (SIEM)
• Experience in Enterprise Operations
• Support of 24x7 SOC

WORKING CONDITIONS

• Office Environment
• 24x7 Network operations support
• 4x10s weekdays
• Minimal Travel Required