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Head - Group Intel & Safety Response

Humanity

Head - Group Intel & Safety Response

National
Full Time
Paid
  • Responsibilities

    Job Description

    HEAD - GROUP INTELLIGENCE & SAFETY RESPONSE

    It wasn’t so long ago that booking a trip to see the Eiffel Tower, stroll down New York’s iconic Madison Avenue or feel the sand between our toes on Copacabana Beach was simply a matter of a few taps on our smartphone. In fact, that’s what we do at Booking.com. We make it easier for everyone to experience the world. And while that world might feel a little farther away right now, we’re busy preparing for when the world is ready to travel once more.

    Across our offices worldwide, we continue to innovate. To solve some of the most complex challenges in travel and technology, and to plan for the exciting developments that lie ahead. With strategic long-term investments into what we believe the future of travel can be, we are opening up new career opportunities that will have a strong impact on our mission. We are united in the belief that our very human desire to explore the planet’s beauty and discover more about other people and cultures will endure. The world is waiting for us. Together, we will be ready.

    Being one of the world's largest e-commerce websites in the world doesn’t happen on its own. In Central Tech, we focus on two primary areas: Customer Trust: Our Global Security team thinks about protecting our customer’s trust in us every day. Our Global Information Office ensures all the infrastructure and systems used to bring Booking.com to you are scalable and operationally excellent. Our mission is to provide a trusted and always-available Booking.com to the entire world.

    The Booking.com Security and Fraud Department is organized around capability areas. A capability area is defined as a self-contained and logically grouped set of activities, systems, and processes that accomplish a particular purpose. The Head - Group Intelligence & Safety Response will report to the Director Group Security & Resilience.

    B.RESPONSIBLE

    This leadership role will provide a holistic, strategic overview of key overarching security programs, including the formation and ensuring exceptional levels of service inherent in a 24/7 Global Security Operations Center. This role is a unique leadership role, as it also helps drive strategy for Booking Holdings to create more collaboration and integration of these programs with sister brands, identify efficiencies, and ensure the safety of colleagues, as well as security programs across the brands.  

     

    This is a Senior manager role who applies security operations management methodology and frameworks combining deep knowledge of theory and organizational practice or expertise across several different job areas across functions, responding to the needs of business units across all Booking Holdings brands.

     

    Key mission of the Group Intelligence and Safetey Response capability is to proactively, and reactively, drive the first line of response to any incidents threatening the safety and security of Booking colleagues, premises, or the viability of business operations, both in regards to ensuring excellent security operations, and providing proactive intelligence and investigations support to business units across the business.  The Head - Group Intelligence and Safety Response will help mature the capability’s deliverables by driving the following:

    • Formation and ensuring the continuing operational excellence of a 24/7 Global Security Operations Center
    • First line of response to all incidents affecting colleague safety and security, diverse as fire alarms to investigation of threats of violence, and subsequent information security and security follow-up as required
    • Proactive intelligence provision to all Booking Holdings brands in order to facilitate business operations and colleague safety
    • Provide a 5-year strategic roadmap for the Security Operations and Intelligence areas of the Security function. 
    • Lead the design, production and socialisation of a strategic roadmap for your capability area.
    • Drive a complete, end-to-end security assurance program that includes internally and externally performed red teams and vulnerability assessments of Booking premises and colleague safety, as well as GSOC response functions
    • Provides measurable input in defining the direction of new products, processes or operational plans with some impact on business unit results.
    • Effectively manages an organization of one or different crafts (e.g analysts, contractors, team leads) and/or external resources (incl. service providers) and any other role needed to deliver their capabilities to the business.
    • Create strong partnerships with security and other critical teams across the Booking Holdings group and represent Booking.com Security at Group level.
    • Drive a cross-company (Holding level) geopolitical and physical threat intelligence program that will enable further collaboration, efficiency and ensuring colleague safety throughout Booking Holdings.
    • Work with Security leaders across the Booking Holdings organization to provide support and guidance for key initiatives from a Security Operations & Intelligence perspective.
    • Ensure incidents and crises are handled timely, effectively and appropriately within your area and impact is kept to a minimum.

    B.SKILLED

    • 8-12 years experience with Global Security Operations and incident management
    • 8 years demonstrated leadership and people management skills under fast-paced, highly dynamic situations.
    • Ability to manage geographically dispersed teams globally in a 24/7 operations environment.
    • Demonstrated negotiation and influence skills with all levels of an organization.
    • Demonstrated proficiency in OSINT research.
    • Undergraduate degree in Political Science, Psychology, International Affairs, Cyber Security, or related discipline required.
    • Proven ability to collaborate and influence across the spectrum of internal and external business stakeholders. 
    • Exceptional presentation, writing, research, and analysis skills
    • Ability to lead cross-functional teams in a scale up phase.
    • Thrives within a global inclusive working environment.
    • This can be a stressful, pressure-packed job. We need you to be flexible, adaptable and down-to-earth and an expert in multi-tasking.

    B.OFFERED

    This position is open to worldwide candidates. We provide assistance for you and your family with a generous relocation package, ensuring a smooth transition to working and living in Amsterdam. We have successfully relocated 300+ technology professionals to Amsterdam in the last year.

    • Headquarters located in one of the most vibrant cities in Europe: Amsterdam
    • Performance-based company that offers 29 vacation days, career advancement and lucrative compensation, including bonuses and stock potential.
    • Training, regular hackathons and opportunities to travel and attend global conferences.
    • Discount on Booking.com accommodations with the “Booking Deal” including other perks and benefits.
    • Company sponsored family and social activities to help our employees become integrated with each other and Dutch culture.
    • Diverse, unique colleagues from every corner of the world.